Summary: Bought this player new in April 2015. It is now August 2015 and the player is already starting to fail. I can no longer turn the power off on the unit via the remote when there is no disc in it. The disc drawer won't stay closed after you insert a disc in it.
Summary: We have used this two times since we received it and we really like what we have seen. We put in a DVD disc and the picture was really good and then we put in a Blu-ray Disc and the picture was great. The size of the player is really small so it fit in a really small space.
Summary: This player has played every British DVD perfectly that I have in my collection. It is way better than using a PC. The only problem I have is the audio output is not standard RCA analog, but is standard digital electrical and I need to get an adapter as my receiver/amplifier predates digital.
the technical support on this was the best I've ever had
Nickolas Gucker, Amazon
6 August 2015
Summary: Had some issues initially, both from me not understanding the instructions and a bit of a firmware issue, but I have to say, the technical support on this was the best I've ever had. Persistent, helpful, pleasant and addressed every issue with a resolve.
Summary: The lag between pressing buttons on the remote and seeing any response on the screen is infuriating. Issues: - Very slow to react to the remote control. Pausing takes so long that I think the signal didn't register and go to hit pause again only to finally see the first pause occur.
Summary: Bought two of these and one is defective. The defective player has a widely reported problem. It won't power on. It powers off immediately after you power it on. I've read and seen this problem with other model Samsung players with the touch button controls.
Summary: I got this for my mom. So far it works fine as a basic player. She doest have internet and doesn't use the streaming options. I loaded the latest firmware at my house before hooking it up. Update was pretty easy and quick.
plays fine, remote has labels in an "adult-sized" font
Troy "I read an eclectic mix of classic SF/F, animal stories, witty humor, and heist novels.", Amazon
13 March 2015
Summary: Pros: plays fine, remote has labels in an "adult-sized" font, unit is small and sleek. Cons: physical controls on the machine are odd/hard to see and use if in a cabinet, the picture doesn't strike me as any better than my old DVD player, the on-screen menu has a bunch of junk in it if all you want...
Summary: I purchased this on November 14, 2014. It has started making a high pitched squeaky noise that happens several times a minute while the player is in use. This is incredibly annoying and I have little hope that the blu-ray player will last all that long. Not happy at all!