Summary: I had trouble setting up WiFi and paid for support to come in and fix it. But then I lost that connection and couldn't figure it out and paid for someone to come back and fix the DVD along with other devices. That helped me load some firmware updates but I still have only sporadic success watching Blu Ray. It works fine for normal movies but I paid a substantial premium to watch Blu Ray and now I cannot trust to rent one because it only works about half the time.
stops working occasionally and fails to update software over wifi
10 January 2012
Summary: When it works it's great. But occasionally it won't read certain discs (which work in other players). Likewise, it says it has the newest software update, but it doesn't, so I had to burn it on a disc from Samsung's website, and load it in the player. That worked for a few months, then it stopped reading most of my discs again, both bluray and dvd.
Summary: I got this onsale i wanted wireless internet for dvd and netflix.the dvd part seems ok but netflix keep blinking.i emails their support 2time and they never had the courtesy to answer.if you want a blue ray player you can get a good one cheaper if you want it for netflix i have had trouble with it and no support from samsung.