Outdated firmware, not supported by Samsung, will not play recent Blu-rays
31 March 2014
Summary: After 4 phone calls, and over 3 hours on the phone with Samsung (the last of which simply hung up on me), and a few minutes on my favorite search engine), the verdict is that *all* of these players are now little more than doorstops. The latest firmware for this player is now over a year old; Samsung is not releasing any more updates.
Summary: The blue ray player will not work with most blue ray discs released in the last 4 months. They sent me one firmware update and that doesn't work. Samsung stated the do not have another update and won't for at least 2 months. Thus, the player is worthless unless I want to play older released movies.
Summary: Horrible wi fi, MANY PROBLEMS STREAMING NETFLIX and hulu. Costomer support is horrible. My Netflix does not work for two months and samsung is saying they will fix it in the next two months with out shipping a new one out... I have had it only four months and have had nothing but problems with Internet tv and play back of reg DVDs!!!I do Not recommend this product at all, nothing but trouble and not support at all.
Pros: If it works then...
Cons: Horrible wi fi, MANY PROBLEMS STREAMING NETFLIX and hulu. Costomer support is horrible. Plays reg DVD with skips between scenes
Summary: I got this player for my birthday and it worked great for the first 4 months. After that it only plays my blu-ray discs half the time, which is always a big hit with my kids. On my third service call with Samsung, they told me something was defective with player. They said I needed to send my player back in for 3 weeks and charged me $50 to look at it.
Not so great for streaming Netflix and NO Amazon support
jimmy "jimmy", Amazon
16 January 2011
Summary: EDIT: As of 12/31/2011 there is still no App for Amazon Instant Video. Also, Netflix does not stream in 1080p or Surround Sound. While many Bluray players such as Panasonic and others have included these features, this over priced Samsung does not. And they probably never will. Don't waste your money on this it's over priced and no support for future apps.
Summary: Received my PN58C7000, Blue ray starter kit, BD-C6900 player right after Christmas. Very pleased with the TV and the ease of set up with my componets. My disapointment comes with the BD-C6900. Bluray or DVD disc bring up a message of unable to read check disc. 5 stars go to Amazon though for making it very easy to return. Speaking of Amazon very happy with the trucking company that brought my TV into the house and set it on top of its stand.
1 Star rating for build quality and Samsung Customer Service
M. Garrett, Amazon
2 January 2011
Summary: I received this in late October as part of a package deal from Amazon along with an LED TV and 3D starter kit. As I already had a BD player and did not have any interest in the 3D functionality I did not open the box until Christmas weekend. This unit was defective out of the box - would not recognize ANY BD or DVD media of any kind. Samsung was not willing to honor the warranty without a $50 labor fee for a item that was defective right out of the box.
Summary: This is the worst setup program I have ever used. If you only need to play Blue-ray disc, it will be fine. The pic quality is pretty good. If you need to connect to Internet, the trouble begins. There has been enough posts and complains about Samsung networking, and it's a PAIN to set it up. After you finally connected to internet, it's another PAIN to set up app account, etc. Not to mention the design of their remote makes it even worse.
Summary: For the one month that it actually worked, the picture was beautiful. Blu-ray performance is very good and DVDs look almost as good. The 3D support is pretty good, there is some crosstalk, but I'm not sure whether that is the player or the TV. The wireless connection never worked, and I have a rock steady network with 6 other wifi devices connected with no problem, so I know it is the C6900 that has wireless problems.