Excerpt: Pioneer Bonus View Blu-ray Disc Player, BDP-51FD Get used to the idea: you are going to eventually need to upgrade to Blu-ray. When I finally accepted this inevitability, I went shopping for the best player available; after much comparison and homework, I decided to go with this Pioneer model.
Summary: I sure don't understand any negative product reviews of this item. I bought mine USED and it works great. I immediately did an upgrade of the firmware just to make sure it had the newest version (1.74). I have to send in my BRAND NEW Samsung Blu-ray player because it stopped working after only 4 months. This Pioneer unit is built like a tank. No, it doesn't load a disc "super-fast". I just go to the fridge and get a soda and when I come back, it's ready to play.
Summary: The Blue-ray player that I received from this seller does not stay powered on and I have to unplug the unit and plug it back in each time I use it, or else none of the functions work. I tried to contact the seller an inform them of this, but did not receive a response from them.
Summary: This unit will not play Blu-Ray disks. I called Pioneer and they sent me an updated disk Loaded the 1.73 version and it will still not play Blu-Ray disks. Called Pioneer may and requested I ship the unit back to them. The think the unit is defective.
Summary: It's a shame Pioneer does not make Blu Ray Players like this anymore.If not anything it looks good on the shelf.But the main thing is the picture quality and no problems there.It's as good(probably better than)as the Sony BDP-S1 I also have.It loads much faster and responds to the remote control in the way one expects.So far it has refused to play only 'The way of the gun'.Have to update the firmware I suppose.It's not a Premium product like the Elite series but looks...
deplorable customer service and embarrassingly bad device
craig nichols, Amazon
10 November 2010
Summary: Painfully slow load times and device kept failing to recognize discs it played before. 6ave replaced it but the new player did the exact same thing. Pioneer customer service could not have been worse. Would not repair it, saying they did not repair replacements. Put it on the shelf in it's box and bought a playstation 3 which is superb. It had been used all of, say, two times, and not all the way through at that (couldn't, it kept stroking out).
Summary: I owned the unit for a year and a half and finally gave up on it when it stopped playing disks after the warranty period was up and it would have cost more to repair it than the unit was worth. First of all, the positive points: The sound and the picture are wonderful. Sharp, clear, colorful, dynamic describes the picture. Sharp, clear, dynamic and spacious describes the sound. Unfortunately the machine is not very dependable.
Summary: I have a pioneer Blu Ray player. It is now 1year 2 moths old and out of warranty. I updated the firmware to watch Avatar and now the machine will not work. I am told by Pioneer support that this is a common problem and can only be fixed by sending the machine back to have the firmware reinstalled by Pioneer. The cost is a minimum of $70 evaluation plus shipping. I cannot recommend this product that is at risk of being broken each time firm ware is updated.