Summary: I bought this last week, when I turn it on, an Arabic shield with some symbols came up, I changed the location to English and I finally could read. Then put a blue ray and did not read it, took it out and put it again and it worked.... for a few minutes, then the image froze and I could never get it going. I could not even stop the d...m thing. I try to bring the menu and setting, and finally, by my surprise, the stu..d thing could not even display the menu.
Summary: I believe that the product itself would be a great buy. The unit is well made, plays blu-ray and dvds, has separate audio on each screen, and the remote is easy enough for the kids to use so I wouldn't have to keep doing everything myself while driving. The issue I have is actually with the seller themselves. The unit was listed as refurbished. I work in an electronic facility and we have refurbished items.
Summary: After about 6 month of use, mine started getting a "no disc" error. I contacted Philips for a repair service under their 1 year manufacturer warranty (as described in the product detail page), but was surprised to find out that my purchase is not covered because I made the purchase from one of the Amazon's third party merchant.
Summary: I had such high hopes for this blu ray player. It was going to solve all of our travel needs for our kids on long trips. Pop in a movie and dual screens for everyone to enjoy. So a trip reared its head....get packed, load the car up, and Insert the blu ray disc and........."No Disc." Clean it, adjust the straps to the seat of the vehicle so its not so tight and ............."No Disc." Place blu ray player on lap of one kid....it works.
I Will Never Buy from Amazon or EA Electronic Again
Ganess Shiwmangal, Amazon
17 July 2013
Summary: I order this product on a Monday. The equipment arrived on a Wednesday. I tested it out and it was defective. I wrote a bad review and EA Electronics called me the next day and promise to refund my money the same day and send me another equipment for free if I remove my negative feedback. The EA Electronics guy even walk me through the process to remove my negative comments. I sent back the equipment on Thursday.
Summary: I bought this unit refurbished through GoldenApple which I've had good luck in the past. I could not run through the functions of the unit due to an intermittent power jack in the main unit. The 3 stars or maybe even 2 stars are for how cheap the product looks and how sloppy the buttons are. With how rough my kids are on electronics...