Sound is good but powers off automatically; Horrible Customer Service
Dan T, Amazon
12 August 2013
Summary: I received this system as a gift that was purchased at a box store. Setup was easy and everything appeared to be working well. I was replacing a Samsung DVD Home Theater system that I had purchased about 5 years ago. I would say the sound a little better than the Samsung system but being 5 years newer I expected that. My problems started with Blu-Ray playback. I put a disc in to play and it started off great, sound was good, picture was good.
Beware of all the extras that are not included!!!!!!!!!!!!!
29 April 2013
Summary: We bought this thinking it was a complete system but found out when it arrived that many of the functions require parts that are not included. About $100.00 of extra parts. The wireless LAN adapter alone is an extra $75.00. No optical cable, No HDMI cable.
Summary: I mainly bought this product to improve the audio from my smart tv. However, I very much regret buying it as the link to external input is not stored. In other words, every time I switch it on I have to reconfigure the settings. Leaving it on doesn't help as it switches itself off when the TV is turned off. I couldn't believe this so I rang Panasonic. They confirmed my worst fears. Only bought it yesterday, but if I can't get a refund it's going in the bin.
Summary: I'm on my way to the UPS Store to send back the SC-BTT190 along with two accessories the Panasonic people told me to buy in order to make this unit work with my laptop, access sound through the system while watching TV, and WIFI. I spent over 3 hours collectively with Panasonic Customer Service, and two different Techs (almost 2 hours with one Tech).
Do not buy if youre using it primarily for watching TV
29 November 2012
Summary: like some of the other reviews have stated, this system has a fatal flaw- when starting it up it makes you go into blueray or the menu mode, so i would have to switch this remote to the cable box input and then switch the tv input back to the cable box input which requires 3 different remotes and literally about 45 seconds. I am very well versed with electronics, I updated to the newest firmware tried different setups and could not get it to work.
Summary: I don't actually own any Blu-Rays so I bought this for watching TV and videos from a DLNA server. It sounds good for the size of the speakers, but I quickly noticed two problems: 1. The DLNA player will not play .avi or .mkv files at all, nor AC3 audio from an .mp4 file. 2. The sound was slightly out of sync with the picture. I didn't send it back immediately because it had been a lot of hassle setting it up and I didn't think the problems were too bad.