Save some money and hassle and get the BDT 220 model
D. Wright, Amazon
21 October 2012
Summary: This machine is exactly the same as the 220 model but it has 1) a slot loading drive and 2) a fancy remote with a touchpad and minimal buttons. No real complaints about the slot loader. It looks sleeker but it's otherwise immaterial. I would note that there's a flip-down panel on the front and mine broke the first week under normal usage. Now the panel is stuck in the down position which ruins the sleek look they're going for. Pretty poor design and engineering.
Summary: I don't often give up on products, but I have to admit defeat for this product. The player was nice and worked well, however, the remote ruined the whole experience. I kept getting frustrated and upset. I have to send this back just because the remote is so bad. Please stay away from this product, I wish I would have listed to other reviewers.
Summary: Here's a story about the BDT320 that I hope helps you decide. I purchased this product about three months ago. Since almost day one, it consistently drops the wifi Internet connection every time I am watching Netflix. I have repeatedly called Panasonic tech support to resolve the issue. In order, here's what they had me do: 1. Delete all my settings and re-configure the device.
Summary: Bought this unit about a month and an half ago. Excellent picture, set up for video easy. Never would stay connected to my home network. Ate a disk, and even with several conversations with tech assistance, could not get the disk out of the machine. Sent it to their authorized/repair exchange center two weeks ago. No communications since. Am holding my breath that I will get a repaired, functional unit back with the disk.
Summary: The first unit I bought worked well much of the time, but had intermittent loss of audio on HDMI. I returned it and got a replacement. The replacement died immediately. The WIFI would work for about half an hour and then go dead. So I'd say this particular model has major design problems. I wish they let me give zero stars.
Ok product when it was working - terrible customer service!
Dan Schofield, Amazon
18 June 2012
Summary: The Blu-ray player worked great for about two month, then one evening it stopped playing in the middle of a movie (rental) and wouldn't eject the DVD. Two weeked later (under warranty), and many hours dealing with Panasonic's inexperienced and unprofessional customer service and $35 dollars in sent & return postage, I'm still waiting for my replacement.
Summary: I have several streaming devices including Western digital Live TV plus running custom SW. I have 55" Vizeo 240 Hz 3D tv, 52" Phillips 60 hz tv, 42" Vizeo 240 Hz tv. I have dedicated streaming computer with 4 terabyte HDD. I have many different file types and sizes. I set it up hardwired network for better file transfer. I could not get this to stream anything thru my network without stopping and stuttering.
Summary: The player was beautiful, easy to set up. Then I put in disc one of my brand new $80 Star Wars blue ray set. The player growled for 30 to 40 seconds, said it could not read the disc, tried and failed to eject the disc and turned itself off. For 3 hours, I attempted to make it eject the disc. Over and over it turned itself off. I tried the fixes in the manual, pressing two buttons and a number was supposed to appear. Never happened.
Summary: Tried to buy at Richer Sounds but they were out of stock and not getting any more in. The chap there was extremely helpful and apologetic that he couldn't help - rather than sell me a far more expensive "nearest alternative" he said I may pick one up online as this was an excellent but discontinued product. I had said I needed a multi region blu ray as many of my discs were from the USA - he warned me to check first.
Summary: Bluray playback was ok but it was purchased for the much vaunted networking capabilities to use a media server to playback stored .mkv files. It wasn't remotely capable of doing so and was boxed and returned the same day as unfit for purpose. Panasonic have fallen far behind other manufacturers in this regard. The same network setup using a ps3 instead of this device produces flawless 1080p playback, as does an acRyan PlayOn HD.