Good price, Product exchanged, poor customer service
Yan Gao, Amazon
1 January 2013
Summary: Price - 5 star with this many features. Quality - 4 star. The unit was ok so far. Play most blu ray and DVD. Update software but still can not play some blu ray discs. It could. be some older blu ray formats it does not support. Support blu ray, 3D, DVD, and data, and wireless, very impressive. I don't agree with some complaints about No output other than HDMI. The only way 3D works is through HDMI. Thus, there is no point using any other video/audio output.
Summary: Wireless connection worked for one day then had to send it back to LG to be fixed. Everything is working now but I a a little disappointed that it only has a few things loaded to connect to and no way to add others, so adding redbox or hulu is not going to happen. Had problems with the sound on movies until the software was upgraded. It is ok if you have netflix, but they should of made it more configurable for adding features.
Conclusion: first player wouldn't switch on at all which was annoying as couldn't use as intended that evening and meant a return trip the next day but replaced by Currys straightaway without fuss and replacement works fine.
LanarkshireDallas, LG Electronics Ratings and Reviews
11 December 2014
Conclusion: Performance wise i have had 2 LG Blu Ray Players and the 1st broke after 2 years. This one is couple of weeks old and already ive started to notice the same things going wrong. It is loud when loading and sometimes does not load at all. you have to switch it off and on again. No complaints about the quality of picture it delivers though, or the price.
plays and works great - if you're after extra features like Netflix or ...
4 November 2014
Summary: Very basic Blu ray player, no App Store - No access to Iplayer or Netflix. If you're after a no thrills Blu ray player then it's ok, plays and works great - if you're after extra features like Netflix or Iplayer/ an App Store then you can get same priced players now with these functions included elsewhere (asda/Tesco to name a few).
Excerpt: Don't be lead on by the 'Smart' feature suggested in the name of the product. No iPlayer, ITV player or Netflix basically there are no usual Smart features, instead it has something called 'LG Smart TV' which has hardly anything useful.
The Coffee Guru "Campaign for Real Coffee", Amazon
14 August 2014
Summary: A great little player. my only gripe with this is that even though its on the net for blu-ray, it does not have the capability of seeing anything on an attached server. it plays all the MKV AVI MP3 JPG etc but only if you put them on an external USB HD and plug that in. I think its a major flaw personally but hey it works and due to the size its also portable, if that your thing.
Summary: This player is listed in the Amazon compatible device list as working with prime instant video. The main reason I purchased it !! IT DOES NOT !! Like most of the major electronics devices it will not work with prime video. (Android etc). It also has only 3 rubbish network apps without the ability to install more. The player is quite good for discs and indeed USB devices but there are better cheaper ones out there for this.