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Lg-bp325.33660291
8.8 out of 10

LG BP325

SO SMART , IT'S SIMPLE UPGRADE YOUR HOME ENTERTAINMENT EXPER Read more

Great Deal: $189.00

Reviews and Problems with LG BP325

Showing 1-10 of 40
Overall 2
2.0

Product and LG's customer service just aweful

Tim, Amazon
22 November 2013
  • Summary: Absolute garbage. Both the player and LG's customer service. It worked fine for a couple months and then would not read any disc we tried to play. It just always comes up as "no disc". Called LG's customer service and they told me the lens was just dirty, so get a cleaning kit and that should fix it. So, I spent $20 on a cleaning kit and it still doesn't work. Called LG back up and asked what to do next.
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Overall 2
2.0
Value for money 6
6.0
Features 2
2.0
Overall quality 2
2.0

poor quality

Anonymous, LG Electronics Ratings and Reviews
17 November 2013
  • Summary: this is a poor product, it doesn't offer half of what it promised
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Overall 2
2.0

Wifi doesn't work well, keep getting annoying icon popping up on screen

RandyG, Amazon
17 November 2013
  • Summary: The wifi on my unit doesn't work half the time. Unfortunately, they don't have a way to turn it off. So when I'm watching a disc (which needs no wifi connection) I get this annoying world icon popping up every few seconds on the screen. This is extremely annoying, especially if I'm watching a 3D movie.
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Overall 2
2.0

stopped work

genoveva gilbert, Amazon
14 November 2013
  • Summary: stopped to work after 20 days. correspondence with LG service took a month. still does not work. bougth other brand.
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Overall 2
2.0

BP325W

Amazon Customer, Amazon
7 July 2013
  • Summary: This player worked great until we had to do a software upgrade to play a newer Disney movie. Since then, it skips or there are portions of a movie you cannot hear. Every time we turn it on we have to do a software upgrade if there are any hopes that it will work properly.
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Overall 2
2.0

Should've bought a Sony player

Pasongchith K., Newegg
2 July 2013
  • Summary: Luckily I bought the 1 year service net plan with it so when the 1 year mark hits, I should be good to get a replacement.
  • Pros: Did what I wanted it to - play Netflix and Blurays
  • Cons: Worked for about 4 months and crashed. Unit turns on but gets stuck on the LG logo screen. Won't go to the home screen or autoplay any disc. **ALWAYS READ THE FINE PRINT** I'm usually pet peeve'n about manufacturer warranty but I missed the fine print on this unit. 1 year warranty on parts but only 90 day warranty on labor. Called tech support a couple times to troubleshoot the unit but they want me to send it in - $69 for the labor!!! For that price, I can buy a bran...
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Overall 2
2.0

Audio doesn't work properly

Peter Cross, Amazon
23 June 2013
  • Summary: I tried to plan a DVD and the movie played just fine but the audio skipped. When I played the same DVD on an identical LG blu ray player, it played correctly, so I returned the player and will buy a different brand.
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Overall 2
2.0
Value for money 2
2.0
Features 2
2.0
Overall quality 2
2.0

Major problems

JLC50, LG Electronics Ratings and Reviews
18 February 2013
  • Summary: Received this item as a gift, was able to watch one and half movies on Netflix, then the machine quit working. Unable to repair with tech support. Had to send the machine back.
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Overall 2
2.0

broken player and bad service

Tao D., Newegg
27 December 2012
  • Pros: None
  • Cons: I bought this player one month ago, and just used for several times. Then it does work any more. I checked with Newegg, and was told since I ordered it 1 month and 8 days ago, it will not be newegg responsibility, and I need to contact LG. After I tried to call the services several times, which I was promised to receive a returning shipping label after each call, and I was still not able to get it!
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Overall 2
2.0
Value for money 2
2.0
Features 2
2.0
Overall quality 2
2.0

not as advertised

groan, LG Electronics Ratings and Reviews
25 December 2012
  • Summary: Some retailers seemed confused as they advertised numerous features about this unit which are not true. This is a 3D BD player with some minimal smart-tv functions -and that's it -nothing more. 2 pay services, Youtube, and some other nonsense. I cannot imagine any future upgrade options would be made available as they would certainly make this unit compete against the more expensive units. WiFi? It is far too slow to allow Youtube to work without constant pauses.
  • Pros: poor value
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