ANOTHER CRASHED LG BD300 - No Service - do not buy
P. Smargiassi, Amazon
15 February 2010
Summary: I bought this player in Dec. 2008. Through the year it started dropping the network connection. It got worst and worst until it would not work with Netflix or youtube. Now the DVD player is broke. SO IT IS A BOAT ANCHOR. The Warranty is a joke. WARRANTY Limited Warranty 1 Year Parts/90 Days Labor Even if it was longer, LG service does not respond. There is NO SERVICE. NO MORE LG PRODUCTS for me.
Summary: Just a note to all the folks who own this now discontinued DVD player...the latest firmware upgrade kills this machine's ability to play regular DVDs. Blu Ray still works, but I have 98% 'regular' DVDs and now this unit is useless and LG wants $[...] for an out of warranty repair. Avoid this upgrade if possible. Better yet, buy another unit. I will not purchase any more products from LG. [...
Summary: I'm not sure if it's the firmware updates, or simply poor quality laser heads for the player, but after THREE months, it stopped reading regular DVDs. After SIX months, it stopped playing Blu-Ray disks. The Netflix streaming still worked fine, but since I have an XBox360, that feature was redundant and not worth keeping the machine in my A/V stack. I'll never buy an LG product again.
LG BD300 Network Blu-ray Disc Player STOPS PLAYING DVDS
J Hague "JoAnn", Amazon
17 September 2009
Summary: I want to add my voice to the one-star reviewer whose LG BD300 blu-ray player stopped playing DVDs. Ours stopped, too. It still plays blu-rays, but forget DVDs. LG will "repair" the problem for $69 (plus parts if you are past the one-year parts warranty period). We've owned our player for about 10 months. It is now worthless to us 50% of the time. BE FOREWARNED ABOUT THIS DEFECT.
Summary: A nice product with nice features at a good price, BUT after a few months it began having issues playing regular DVDs (while still playing BluRay fine). After a few more weeks it refused to play ANY regular DVD. Have been trying to get LG to fix it for several weeks but so far still getting the run-around.
Summary: Purchased this unit last Christmas and was very pleased with its performance, UNTIL a firmware upgrade caused the unit to malfunction. Now, like many, many, many other disgruntled customers, I am forced to pay the company to fix the problem. So to recap, because of something that the MANUFACTURER did to cause the unit to malfunction, customers are forced to pay the MANUFACTURER to fix the MANUFACTURER'S mistake.
Summary: We got the LG BD300 for Christmas. It worked fine for two months, but after a firmware update for streaming YouTube videos it would not play DVDs anymore. It plays BluRay discs and the Netflix streaming function still works, but it will not play DVDs. We have contancted LG and they say we have to mail the unit back and pay a $69 repair fee. There are many on-line references to other BD300 owners experiencing the same problem after the YouTube update.