Summary: I started out with a cheap Insignia bluray player, and it broke, so I converted the warranty replacement into an upgrade, getting this for a little extra money. The Netflix capability has ended up getting more use than the disc player itself. There have been several firmware updates, some of them bringing real improvements. Two drawbacks: it can't access any other subscription services besides Netflix, and there's no wifi.
Summary: After a few months, this player would not play DVD's and after a few more months it stopped playing Blu-Ray discs. It's heading out to the trash. What a waste of money! Not worth the hassle of trying to get it fixed. Losing confidence in LG products.
Summary: I will NEVER buy another LG product again! Same issue here, it will not play normal DVD's anymore after a firmware update. For Netflix there are better choices now. After a very frustrating time it either sailed out of the living-room window or ended up as a doorstop.
Stopped playing any and all DVD and Blue-Ray discs
David J. Delphenich "designerD", Amazon
15 February 2011
Summary: Only had the player for just over a year and a half now and it stopped playing DVD's a couple of months ago and now it's stopped playing Blue-Ray discs - wont play a thing and now. LG wants $75 to just look at it, then it will be extra for parts and labor - seems like that might get to $300 dollars pretty quickly just to fix the thing. So I guess I'm buying a new one - very disappointed at how long this player has lasted.
Summary: This was one of the first BD players that included Apps. The only Apps it has is Netflix and Youtube, But I didn't buy it for the Apps, I have a Roku player and it has all the Apps I will ever need. As for playing Blu ray disks, it works great. The only thing I didn't like was, it doesn't have enough onboard memory to play special features or updated previews. You have to plug in a usb thumb drive in the FRONT of the unit.
Summary: Just chiming in with the other reviewers: my BD300 used to read normal DVDs. Now, after the latest firmware update, it no longer does. After an hour on the phone with LG, they agreed to take it back at no charge and "fix" it. I will never do an update again, and am also scared of buying from LG again. Note: the tech support guy handling my case was helpful, and said his supervisor told him the non-DVD reading issue and the firmware update were unrelated.
Summary: I've had this player for about a year and a half. Suddenly it stopped playing BluRay discs and then regular DVDs as well. Support has been painful, endless questions from them with no resolution. I'm out of warranty (1 yr) so I'm assuming out of luck as well. Don't need the Netflix streaming, given there's options for that from network enabled TVs, XBox, Wii, AppleTV, you name it. Last LG I'll ever buy.
Wouldn't recommend this dvd player if you want to use it to watch dvds (?)
Jeff Miller, Amazon
9 October 2010
Summary: Bought this player in 12/08. Within 12-months it completed a software download on its own, which eliminated the ability to watch regular DVD's. Since I rarely watch blue-ray DVDs and primarily bought the unit for Netflix streaming capability, this was not a helpful software update. The player is advertised as playing DVDs - seems logical that it would.
Summary: As of October, 2010 a firmware update has caused this device to become unable to play regular (non-Blu Ray) DVDs. See this link for more information: [...] Save yourself the hassle of buying a player that just flat out stops working - unless you enjoy long holds and frustrating conversations with LG's customer support.
Summary: I divide my appointment 50% LG's fault and 50% Amazon's fault on this on. The unit stopped playing disks after about 4 months,...about 30 days after the return policy expired. For that reason alone I'd suggest looking elsewhere. So now I have a very expensive Netflix player....which I originally believed to be wi-fi enabled, but only found out after receiving it that I needed to run a data line across my house to get it to work,..