Summary: Three years ago we purchased an Insignia Blu Ray player. Now it is outdated and will not play new Blu Rays . We called Insignia regarding this, and they said tough luck. One manager went as far as you say the customer is always wrong and perhaps we should have purchased Sony.
insignia discontinued product. won't work with new blu-ray discs.
JILL of all Trades, Amazon
16 November 2013
Summary: Insignia discontinued making all Blu-ray players, and do not support updates to the Firmware. I tried to play "The Heat" (Sandra Bullock, Melissa McCarthy) and it wont play. Screen says, "WARNING. Your Blu-ray player requires an update in order to play this disc.
Summary: You're wasting your money on this product (and, frankly, on any Insignia product). Insignia refuses to upgrade its firmware and cares nothing for the suckers who were dumb enough to buy their products in the first place.
Summary: I bought this player 2 year ago, in 2011. Ironically, when I bought it, it was discontinued shortly after. I got the last firmware update for this model the day I opened it. 2 days ago I bought Epic on BluRay. It requires a firmware update, which Insignia will not be making.
Summary: Bought the first one four or five years ago. Worked great, loved the wi-fi and Netflix. Bought a second one. Same result. Gave one to my mother and she loved it. Bought a third one and it worked great also. Gave one of the two left to a friend and bought a fourth one.