Comments on: Seagate FreeAgent Go 500Gb External Hard Drive

By: Angry Customer

Angry Customer — Thu, 04 Feb 2010 16:31:24 +0000

drive is not freindly I can even think I bought this drive

By: Russ

Russ — Thu, 04 Feb 2010 16:27:28 +0000

My gosh!!!! All of my precious data are all gone due to this product… and the technical support guy wasn’t usefull at all… Everything now are junks!!! I will never buy any of your S****D product I’ll rather buy HITACHI from now on!!!!!!

By: Angry Customer

Angry Customer — Thu, 04 Feb 2010 16:14:29 +0000

I am no longer able to see the drive listed
under My Computer. I can not see any of my documents. This drives s*** I’m running Windows 7

By: Russ

Russ — Thu, 04 Feb 2010 16:08:34 +0000

Gosh… is this really the best of your product? I think this is the worts ever…. you need to shut down the entire company.

By: Tom

Tom — Wed, 06 Jan 2010 03:13:48 +0000

The most annoying problem is that the drive insists on installing OVER FIVE HUNDRED MEGABYTES of junk in over a hundred folders and subfolders on the customer’s main hard drive (C:). The installation program asks only about installing the Muvee software, and then installs it anyway even if you tell it no. The rest of the junk files are loaded without even asking. Among the trash that Seagate feels entitled to stuff onto your hard drive are multiple pdf files of every version of the user license agreement for every country in every language. Despite the fact that the customer has to select both their country and language at the beginning of the installation, the install program still copies every version onto the customer’s main hard drive.

And, if you try to contact Seagate tech support to ask if any of the files are really needed, you then discover that Seagate does not have any tech support available. All they have is a supposed “live chat” system, but after you fill out all the data required to enter the so-called “live chat” you get a prompt “How may I help you?” which turns out to be their server software pretending to be a live operator — but that is all you will ever get from the so-called “live chat”.

By: yagiz_salor

yagiz_salor — Thu, 17 Dec 2009 10:09:11 +0000

Thank you for your great test.

By: Kira

Kira — Mon, 07 Dec 2009 08:00:28 +0000

How do I get it to work with my ps3 or xbox 360 so I can watch things I have stored on there??

By: StamosD

StamosD — Tue, 01 Dec 2009 12:03:51 +0000

For Augustine:

These drives consume a >lot< of power. Not all laptops are capable of giving the whole 500ma down one USB slot. You need to get a Y USB cable as mentioned in the article. 2 Plugs go into 2 USB slots on your laptop giving twice the power. Your drive will then be successfully recognized and the data read.
Alternatively you will need to get a small powered USB hub to provide the needed oomph for the drive.

I should know, my 500gig FreeAgent GO (older type?) causes my Sony Vaio P to completely crash and burn when plugged in, even with the supplied Y cable.

For the reviewer:

Win64 will run *all* 32bit programs. But not 16bit progams.
64 bit programs are few and far between, absolutely not mainstream!

By: Augustine Reis

Augustine Reis — Wed, 25 Nov 2009 13:54:18 +0000

I have a “Lenovo” Laptop Intel Celeron (R) M CPU 430 @ 1.73GHz, 1.73 GHz, 1.49GB of RAM equipped with Microsoft Windows XP Home Edition version 2002 service Pack 2.

My system cannot read the information on the my 500 GB Seagate Freeagent external hard drive using the supplied USB cable. The external drive does not come up at all. When plugged on other system, it is seen.

Is a required driver missing out on my system?

Please help

By: Michael Kiseloff

Michael Kiseloff — Mon, 09 Nov 2009 01:37:12 +0000

I’ve recently bought 1T 3.5” Seagate External Drive. This model does not provide power on/off switch. Do I need to unplug power cable every time I’ve ended a session ?

By: dave

dave — Sat, 10 Oct 2009 03:56:01 +0000

Hello,

First time here and first post.

I do photo editing.
I use a home PC, but have recently picked up a Mac Book Pro 13
to take with me when I travel, with the ideal of backing up my digital files mostly in Raw format as well as occational Jpegs. For a true back up, I want my files on more than just the Mac, so am very interested in the Seagate Free Agent 250GB. Question is which version am I better off with?

PC or Mac?

If I read the review correctly the PC version will work just fine with the Mac, just won’t have the working software, so I’ll need by hand to drag and drop?
Which is not an issue for me.

How will the Mac version work with my PC?

Would I be better off going with the Mac version?

My intent when I get back from a trip is simply to tranfer the Raw & Jpeg files to my PC.
Not to use the Free Agent for doing back up from my PC.

So it seems that if I want to use Seagates software on the Mac I need to get the Mac version, but will my PC have trouble seeing the hard drive/files?

Any advise would be wellcome.

Dave

By: Stealth

Stealth — Mon, 05 Oct 2009 13:18:53 +0000

If you do not want the folder encryption then you can download the software from the downloads section of the Seagate website.

By: Stealth

Stealth — Mon, 05 Oct 2009 13:14:57 +0000

The FreeAgent Go will work with 64Bit Windows. You just need to get the updated software from Seagate. You can download it with a certificate from Seagate Support. It is free.