Summary: Do not buy this immersion blender. They use a rubber washer to apply friction attaching the blender motor (outside of the washer) to the rod holding the blade (inside of the washer). This is a bad design. The rubber washer heats up through normal use and disintegrates within a very short period of time, making the blender completely useless. Don't waste your money on this hunk of junk.
Summary: After reading the spec's on all the hand blenders, I opted for the Viking Stainless Hand Blender because of the two speeds and I have other Viking products that have withstood the test of time. I was concerned about how my hand would fit it, being of small stature, but found no problem gripping it. I would recommend it to anyone in the market for a hand blender.
Summary: I bought the Viking to replace the Cuisinart immersion blender that I broked the "stick" on. I've had the Viking for about 3 years, and use it almost daily to make protein shakes. The blade broke in half about 2 weeks ago. Even though it is a detachable item, I can't find a replacement for it. I contacted Viking, and they sent me a form e-mail with a number to call... which was not the answer I was looking for.
Summary: Yes I am a new user. Hopefully the honeymoon for this fabulous stick blender will last for many years to come. I was using my Nija blender to make my morning smoothies. So I tried my new Viking stick blender. Wasn't sure if it could handle frozen berries but within 20 seconds I had a great tasting smoothie. Clean up was a snap.
Summary: I purchased the SS Hand Blender 15 months ago for 100+$$. While making a smoothie the unit melted. I brought it back to my place of purchase and after waiting a week was told I would need to contact Viking directly. Viking refered me to a service company who informed me I MUST furnish proof of purchase and if it is over 13 months I am on my own. What is wrong with people? IT MELTED......must have been the mangos I was blending.
Summary: This is one of those times, where I wish I could rate this item with ZERO stars. I purchased this hand blender, knowing the high quality this brand typically carries for stoves, etc. To my disappointment, this hand blender barely lasted me 2 years w/ light to moderate use (mostly for soups & smoothies). Like so many other reviews on this site, the blade shaft started to loosen, making the blender inoperable.
Summary: First of all this blender is great until it breaks and you must order another stem/blade. And they're not cheap, plus shipping. I have had mine for about 2.5 years. I almost exclusively use it to puree soup and it has been great for that purpose. I never expect it to perform under pressure or too much resistance such as one reviewer mentioned, grinding herbs? You need a seed mill for that. BUT REALLY VIKING...SHAME ON YOU!
Summary: This unit not only doesn't not work as stated, in fact mine never worked well out of the box. it will not even mix granulated herbs and spices let alone any difficult task. This a poorly designed and constructed device. Save your money, do not buy.