Summary: If I can put zero starts, I would, but I wanted to share with you all my review on this p.o.s. I wanted to make smoothies and with my second time using it, it took a poop on me. I put in spinach, bananas, 5 frozen cut up strawberries and water. It worked for 20 seconds and then I noticed that it wasn't mixing. Save yourself some money, and get another blender.
Summary: I have had this blender for about 4 years. Use it about a handful of times a year. Nothing hard, just milkshakes and smoothies. Put the pitcher on the other day to make a milkshake for my husband and pushed on. Black pieces flew and it would not work. The black coupler broke. Contacted customer service to tell me this is a "service part" and that I had to send it in to Ohio (closest repair place to me)to have them fix it. Of course I had to pay for everything.
my experience seems to be 180 degrees from other revews
Prof. Crayzee, Amazon
6 June 2009
Summary: Got this at an outlet mall at deep discount, so not expecting miracles. We use it 1-2 times per weeks to crush ice for smoothies and other drinks. Have had for appx 2 years. Have not noticed any de-coupling of the blades to the connector. No rubber seals failing. Everything works very well. Our only problem was that we lost the little clear cap that goes over the large lid (the one you can take off while it is blending to add ingredients).
Summary: I've owned this blender for many years. The glass jar broke once (while in use) & I replaced it. Then I had it refurbished in 2003. From 2003 to 2009 it worked OK. Recently it became difficult to crush more than 4 ice cubes at once, and the rubber coupler attached to the power base came off completely. Part of the coupler actually adhered to under side of the blade assembly.
Summary: This blender cannot make a smoothie containing ice. An air pocket forms every single time. One spends a lot of time opening it and trying to push down the contents so the blade will make contact, which it then does for about 2 seconds. It is practically useless, and a big disappointment to find the KitchenAid name on such a poorly engineered appliance.
Summary: Pros: Feels high quality Easy to clean controls Glass beaker Cons: Poor design doesn't deal with ice well Coupling is unreliable and needs regular replacing (every 30 uses or so). Who should buy this blender? Avoid this blender as it is a poor design. I have owned this blender for 8 years and have always been frustrated with it. I have finally decided to trash it after endless frustration and get something cheap to replace it (even if it won't feel as nice).
Summary: The plastic coupling between the motor and the blades broke when trying to blend a frozen banana and milk. Seems to be a consistent design flaw. Overall, I'm not impressed with this blender. I prefer the Oster blenders.
Summary: If I had read the reviews before I purchased this blender I wouldn't have bought it. My coupler broke - the rubber part just doesn't seem well made especially when it connects into a metal piece. I can't find my receipt - besides which Kitchenaid requires that you pay postage to get the blender fixed. I may as well order the part myself and fix it. Moral of the story - read the reviews first, then buy!
Summary: I have had this model blender for 17years!!! We do a lot of entertaining. We ONLY use the blender to make Frozen Margaritas or some other flavor frozen drink. What I really love is the fact that it crushes ice on all three speeds, and it does the work so quickly. Unfortunately my old blender died during the Super Bowl but I am definitely purchasing another of the same model from Kitchenaid.