Summary: This is the 6th blender in 2 years. It seems that they all break with the plastic blade at the bottom. This blender all so has a plastic blade but must be made with better plastic(it is tough)it has not broke. Great job, looks wonderful, and does what is needed right away. Way to go Hamilton Beach!
Summary: 2 times it went down. 5 years warranty is just a foul advert to get this appliance when it comes to claim you have to sent them with your own postage which cost more than what you bough for. no more hamilton beach appliance for future.
Summary: This is our Second Hamilton Beach Blender. The first ones' glass container broke. We loved it. But this one is not that great. Mostly because of the lid. It is a pain to clean. There are so many corners for stuff get stuck in. AS for not blending...as the previous poster said. You need to add more liquid to make it chop. It works like that with all blenders. We chop green smoothies with kale and celery in it. It blends fine.