Mom of Three and Tired of the piggyBACK, baby earth
12 January 2010
Summary: As silly as it sounds we made our final decision to purchase the Vista because of the piggyBack and Rumble seat options. The piggyBack has given us nothing but a headache! The first one arrived cracked. Great service by UppaBaby and they sent a second board which kept falling off the stroller. The third one finally worked, wasn't cracked, attached fine, but try folding the stroller and storing it in your car with the board! Forget it. I called and spoke to UppaBaby.
Summary: Absolutely terrible!!!!!! Doesn't fit the upperbaby properly at all / bad quality and terrible customer service! Wouldn't take my item back I had to pay postage and not sure I ever got a refund. Scandalous! Do not buy!!!!
Summary: After being very happy and proud owners of this pushchair for 6 months, we have now experienced some very poor customer service from Uppababy UK in relation to a fault caused by everyday use. The folding mechanism on the Vista broke when a stone entered the joint. As the pushchair was less than a year old we had hoped this would be repaired and covered under warranty...