Excerpt: Id like to make this clear that the customer service i received may change my view on the item a little bit. This buggy is great to have twins in until they get to around 20lbs each then its hard to push and the straps just dont seem to fit. this buggy also is not made for everyday use like i needed it for.
We've been through a few buggies in our time, and this one's the worst by some margin
HP Sauce, Amazon
16 October 2013
Summary: I bought this double buggy because it is suitable from birth, and because it came with a lot of extras such as footmuffs, insulated bottle holders, and head huggers. I bought it for my newborn and average sized 19 month old. I ended up genuinely hating it - mainly because it is so convoluted to unfoldl; it reduced me to tears on numerous occasions.
Summary: I was so happy first to have bought it as I read so many good reviews about the buggy. The handles are a way too short which made me hitting my feet against the back of the buggy whilst walking. which is more, the aluminum tube which connects the handle and the wheel broke when we were out walking with my twins! And the it was only the fourth time when I was using it! I made some pictures and sent them to Cosatto customer service.
Summary: Mi experiencia es muy negativa, nunca ha ido bien. Gira realmente con mucha torpeza y se hace muy pesado comparado con otras marcas. Pero lo peor es el servicio post-venta en España. Además de prestar una muy mala atención telefónica (la persona de contacto no ha querido identificarse más que su nombre, sin más y de malas maneras) resulta que el nuestro se ha partido (literalmente) por una de las patas y nos acusan de mal uso, de forzarlo inadecuadamente.
Pros: Pasa por todas partes
Cons: Torpe, pesado y con muy mal servicio en España