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Concord-neo.34253613
8.9 out of 10

Concord Neo

Best Price at Amazon

Reviews and Problems with Concord Neo

Showing 1-10 of 53
Overall 2
2.0

Poor customer service

Skinacat, Made for Mums
22 January 2014
  • Summary: I purchased the Carbon Edition,had no end to problems,Front wheels would lock,brake would come on at the most inappropriate moments.Concorde in their wisdom made the interior of the pram in cream Marino wool, which shrunk in the very first wash. When I complained I was told bad luck.
  • Pros: None
  • Cons: Paid £2.000 for what should have been the Rolls Royce of prams,only to find it was more like a Skoda.
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Overall 5
5.0

Looks good, but the brake issue made it an expensive mistake.

Opal5678, Made for Mums
20 March 2010
  • Summary: When I tried this pram in the shop it felt wonderfully light to push and looked very stylish. I'd been finding it hard to choose from my well researched shortlist of prams, but after seeing the Neo (not on my list) I was sure I'd finally found the right one. Unfortunately, shortly after I started using the pram it became apparent that there are some serious and dangerous issues with the chassis.
  • Pros: Looks stylish. Fairly good folding and unfolding mechanism. Good suspension - feels very light to push providing you don't have a problem chassis. The optional carrycot (Scout) is a generous size. My baby loved to look at the stickers on the inside walls of the carrycot.
  • Cons: * Serious and dangerous brake problems - the brakes come on by themselves without warning. * The front swivel wheel often lock without warning and are hard to unfix again. * The swivel on the model I have doesn't work evenly, so the pram often pulls to one side or the other * Other things which didn't seem like a big deal when I was choosing the pram, but turned out to be really annoying... - There is essentially NO storage - It is pretty wide (just over 60cm) - I nee...
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Overall 9
9.0

Excellent

woo69, Made for Mums
1 January 2010
  • Summary: The raincover is in its own pouch which velcros to the seat, there is a windcover hidden in the bumper bar, easily adjustable and well made. I would definitely choose this brand again. Can be heavy and in some cars you have to remove the rear wheels to get it in the boot but this is very easy to do (and to refit)
  • Pros: Modern looking, easy to push, lots of features, the carrycot is unique, it folds in half so doesn't take up much storage space, the car seat is brilliant and can be used for much longer than other seats, it looks well padded and comfortable. The pushchair is great, easy to recline the seat although the review says it cannot be folded with the seat in position it can when it is forward facing, again it is well padded and comfortable, my grandaughter is nearly two and a...
  • Cons: Not much storage space, the shopping basket is tiny and handle isn't any good for hanging bags on.
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Overall 9
9.0

Love it. Great quality product. Very pricy but if your planning on having a few children, worth the investment

Faye Johnson, Made for Mums
21 December 2009
  • Summary: Good Quality product. Although it does have some quite profound cons I can't help but love this pushchair. The quality and detail used makes it stand out from anything else but this is definitely reflected in the price. If I were to recommend this product I would advise on just buying the pushchair part simply because the car seat and carrycot are grown out of so quickly.
  • Pros: Great manoeuvrability, smooth and light. Looks wise if you like a modern looking pushchair its the best around. If you live in a climate that is wet and windy the pushchair fixture offers great protection and can be stored away in hidden pockets. The Carrycot can be used as a moses basket and car seat to... great for long journeys! And I loved the care seat which rocks when put on the floor and effortlessly clips onto the wheels. The materials used are top quality and...
  • Cons: Shopping basket too small. The two back wheels are very wide and make getting round shops sometimes awkward.The price is expensive and has recently gone up, but I don't think the new price is justified. Had problem with brakes, you can accidentally hit it with your foot when walking - dangerous when crossing roads!And sometimes its hard to get the brake off. Although I believe since I bought my model this has been rectified (but check!)
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Overall 10
10

Funky, modern, unusual, excellent.

woo69, Made for Mums
10 August 2009
  • Summary: Some excellent features, there is a wind cover that folds out of the bumper bar, the raincover is in its own pouch that attaches to the underneath of the seat with velcro, it attaches by a zip to the inside of the hood. There is a large, useful pocket on the back of the seat. You don't have to buy any extras. I would highly recommend as a system that will see you through from birth to when it is no longer needed. Pricey but worth the money.
  • Pros: The carrycot is unique in that it has a hinge in the middle to fold it in half when not in use so it takes up very little space. The pushchair seat is well padded and large enough for a toddler. The car seat is one of the few that lasts up to 18 months rear facing and is well padded. The chassis is lightweight and unusual and easy to fold, when folded it doesn't take up much space and the large rear wheels can be removed to make it even more compact. Does fold with th...
  • Cons: The model we have originally had a two pedal braking system and the brake would come on for no reason when you went over a bump. The chassis was returned to Concord and the brake was supposed to be sorted out (only away for two days). The first time we used it the same happened so it was returned again and this time they replaced the whole braking system with the newer one pedal system which works fine. Cannot fault the customer service at all. Shopping bag underneath...
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Overall 5
5.0

WASTE OF TIME

Olivers Mummy, Made for Mums
11 April 2009
  • Summary: I bought the complete system (neo, proton & ion) late 2008. My son was born 01.01.09 and by end Feb the brakes had begun to fail they went on whenever they felt like it and sometimes it took me 15 mins to get them unlocked - very embarrasing!! The final straw was when the brakes failed when pram was in my garden and it rolled off the patio onto its side on the lower level of the garden. Thankfully my baby want in it at the time.
  • Pros: Looks great and very pracrical
  • Cons: Brakes are a waste of space!!!
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Overall 2
2.0

DON'T BUY IT

Aqua, Made for Mums
4 November 2008
  • Summary: I would never buy from Concord again. It's a waste of time and money to say the less.
  • Pros: Stylish
  • Cons: The pushchair itself is very heavy and bulky and has many other flaws,bad brakes, hard to fold, front wheels lock easily and it's very hard to unlock them. The baby is always in a siting possition and can not stretch legs completely. Concord's customer service is very bad, they're not very professional to resolve problems. I have the Neo and I'm waiting for a third new chasis at the moment. Concord didn't want to give me a refund nor an extended warranty for the third...
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Overall 10
10

UNUSUAL AND FUNKY

Pamela Clayton, Made for Mums
4 August 2008
  • Summary: I won this travel system in another baby website competition (after I had purchased a Silver Cross Classic Sleepover and a Silver Cross Pop for the car). If I had seen this system first I would probably have opted for this instead. I have never used the carrycot as my baby was nearly 8 months old when I got this but it is padded and looks cosy. The carrycot body goes flat then folds in half for storage.
  • Pros: Very manouverable, Ion car seat is for birth to 18 months, higher than normal seat position, everything is stored on the pushchair. Chassis folds compactly.
  • Cons: Have to remove the seat/carrycot to fold the chassis.
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Overall 10
10

" Brilliant travel system…"

ChantelD93, Mumsnet
2 weeks ago
  • Excerpt: I love my concord neo, I brought it because I wanted something not seen very much, it's easy to use, unfolds with one hand, steers easily and I especially love the fact the brake is in the handle. It look slick and clean, the car seat is incredibly light.
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Overall 8
8.0

" Brilliant!…"

franklydarl1ng, Mumsnet
14 May 2014
  • Excerpt: After looking at lots of different travel systems my partner and I decided the neo was not to be missed. Although a little pricey, after using the system for nearly 7 weeks now I have full confidence it was the best choice. I am 5 foot 1 and petite with a small 3 door car and with the isofix getting my baby out and about is a doddle. Although it is quite bulky when folded the frames chunkiness really makes you feel like your baby is totally secure! He loves it too!
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