Excerpt: I had to have the product serviced twice in the first year because it wouldn't hold a charge. Then I went to use it with my second child and I don't get service anywhere in my house. Because it is out of warranty they said there wasn't anything they would do about it.
Excerpt: This monitor has a great clear view of baby at night. Very simple, which is what I wanted. Does not have 2-way communication, which is why I chose this one. I hear too many stories about babies being spooked by strangers who hacked into the monitor.
Excerpt: This monitor is awful, it beeps constantly that it has lost connection. It's not wifi and the video part is literally on the other side of our bedroom wall so it's not far enough away to lose connection.
Excerpt: I ordered two of these cameras but didn't received any baby monitor or baby unit everyone calls it differently..upset going to return them back. They aren't working without special monitor for them
Summary: The first one i had all of a sudden one day had a white line through the middle of the screen like the monitor was going out. Nothing happened to it, it just got the line. I called Motorola because it was under warranty and they made me give them my credit card number to hold $150 in order for them...
Excerpt: I bought this to replace another video monitor with failing audio. The video quality with night vision is very grainy and washed out. I can hardly make out which lump is my son and which is his teddy bear. The other missing feature is that the sound is on all night.
Excerpt: The button on the side to turn on the monitor broke after one year, however, Motorola has GREAT customer service. They replaced the monitor (that was given as a gift) free of charge, using my son's baby announcement as the receipt. Sent me a brand new one, in box!