Reviews and Problems with Logitech Squeezebox Duet
Showing 1-10 of 15
Robert J. Lange Jr., Amazon
14 September 2013
Summary: Have had my Duet for years and always the same problem. When I finally get it to connect to the computer I can never get it to connect to internet streams again without resetting to factory defaults and vice-versa. I've tried both static and dynamic network addressing and it won't switch successfully with either. I've also tried both wireless and wired connections to the base unit.
Summary: I bought this and had it for two days before sending back. At first, I thought it was kind of cool. This was until the remote started rebooting or hanging. I had to pull the battery out about 12 times in only two days of ownership. The setup was fairly easy. The remote itself (when working) seemed cool at first. The hanging and rebooting was terrible (with the latest firmware).
Summary: The Squeezebox Duet holds great promise, but at this point it is a science experiment. I have had XM Satellite radio for several years, and thought SB will be a wonderful step forward (XM programming leave much to be desired). I purchased my first Duet from Amazon about 45 days ago. The system would not install. Logitech customer support determined that the firmware was obsolete. A long and time consuming process led to replacing the unit.
Summary: The product I received would not link to my WiFi. I've never had trouble before linking to my WiFi on any other product (laptop PC, etc.... has no problems...brainless, in fact). Logitech's website boasts of ease of use: "Just plug it in and you are half way there." I guess the second half of the journey is the Himalayas because I spent two weekends trying to figure out why the piece of junk could not connect, and after sacrificing two weekends, I have given up.
Summary: I read many positive and negative things about the squeezebox prior to my purchase 3 three weeks ago and I am sending it back for a refund. The product is a great concept and is sold at a low price but it simply does not work well. In the 24 days I have owned the Duet system 4 calls to tech support was required in each instance except the last call (more about that later)the issue was resolved.
A product that promises a lot, but doesn't deliver in some very important areas...
21 October 2009
Summary: I bought this product 4 months ago, and I love it... when it works. Unfortunately I don't think that the product is ready for primetime, for the following reasons: 1/ The remote control takes a very long time to wake up. I think Logitech shold build an image of the music database on the remote. Currently, the remote is sluggish (takes 30 seconds to one minute to wake up).
Summary: I've had a Squeezebox Duet for over a year now, and it worked perfectly until the recent Squeezebox Server Upgrade. In the week since the upgrade, I have spent over 4 hours on the phone waiting on hold for Logitech's dismal product support specialists. When I actually get somebody, they just suggest I reset my remote and server, which works for about a day before the system is again unable to reconnect to my music server.
Summary: I love my squeezeboxes. I am an easy grader and give out 5 stars frequently. Not this time. Along came the Duet, perfect for my patio with the visual radio remote. I didn't believe the initial skeptical reviews which said it lost connection frequently, in fact, I even wired the garage Cat5 rather than trust wireless. After almost a year of trying, I give up. This device can not hold a sustained connection day to day.
Summary: Bought the first Squeezebox Duet at the end of June. Fired up fine. Within a week the remote began to fail. Within days of that the remote failed completely. Logitech's support was excellent once I got pass the first level gatekeeper. Per their instructions I re-set the unit several times. The remote might work for a couple of hours or a day and then fail. I also learned at that time that the problem with the remote is widespread.
Summary: I own two of the older Squeezebox-3 units with the more traditional infrared remotes and built-in blue vacuum fluorescent displays. These work great in our home sound system. One drives a Plinius amplifier hooked to a pair of Martin Logan SL3s and sounds wonderful, very good quality digital to analog converter...etc. My mistake was to purchase the newer duet and it's companion receiver. The duet remote with LCD display takes 40+ seconds just to bootup...