Reviews and Problems with Logitech Squeezebox Duet
Showing 1-10 of 13
Returned for a Sonos. Very happy now.
Kris Fritz, Amazon
10 October 2010
Summary: I bought this and had it for two days before sending back. At first, I thought it was kind of cool. This was until the remote started rebooting or hanging. I had to pull the battery out about 12 times in only two days of ownership. The setup was fairly easy. The remote itself (when working) seemed cool at first. The hanging and rebooting was terrible (with the latest firmware).
Summary: The Squeezebox Duet holds great promise, but at this point it is a science experiment. I have had XM Satellite radio for several years, and thought SB will be a wonderful step forward (XM programming leave much to be desired). I purchased my first Duet from Amazon about 45 days ago. The system would not install. Logitech customer support determined that the firmware was obsolete. A long and time consuming process led to replacing the unit.
Summary: The product I received would not link to my WiFi. I've never had trouble before linking to my WiFi on any other product (laptop PC, etc.... has no problems...brainless, in fact). Logitech's website boasts of ease of use: "Just plug it in and you are half way there." I guess the second half of the journey is the Himalayas because I spent two weekends trying to figure out why the piece of junk could not connect, and after sacrificing two weekends, I have given up.
Summary: I read many positive and negative things about the squeezebox prior to my purchase 3 three weeks ago and I am sending it back for a refund. The product is a great concept and is sold at a low price but it simply does not work well. In the 24 days I have owned the Duet system 4 calls to tech support was required in each instance except the last call (more about that later)the issue was resolved.
Summary: I've had a Squeezebox Duet for over a year now, and it worked perfectly until the recent Squeezebox Server Upgrade. In the week since the upgrade, I have spent over 4 hours on the phone waiting on hold for Logitech's dismal product support specialists. When I actually get somebody, they just suggest I reset my remote and server, which works for about a day before the system is again unable to reconnect to my music server.
Summary: Bought the first Squeezebox Duet at the end of June. Fired up fine. Within a week the remote began to fail. Within days of that the remote failed completely. Logitech's support was excellent once I got pass the first level gatekeeper. Per their instructions I re-set the unit several times. The remote might work for a couple of hours or a day and then fail. I also learned at that time that the problem with the remote is widespread.
A product that promises a lot, but doesn't deliver in some very important areas...
Gabriel Iordache, Amazon
10 June 2009
Summary: I bought this product 4 months ago, and I love it... when it works. Unfortunately I don't think that the product is ready for primetime, for the following reasons: 1/ The remote control takes a very long time to wake up. I think Logitech shold build an image of the music database on the remote. Currently, the remote is sluggish (takes 30 seconds to one minute to wake up).
Summary: I own two of the older Squeezebox-3 units with the more traditional infrared remotes and built-in blue vacuum fluorescent displays. These work great in our home sound system. One drives a Plinius amplifier hooked to a pair of Martin Logan SL3s and sounds wonderful, very good quality digital to analog converter...etc. My mistake was to purchase the newer duet and it's companion receiver. The duet remote with LCD display takes 40+ seconds just to bootup...
Summary: Ok, first let me state that I am a techie...have always been one. However, I am an average consumer in that I expect the product to work as advertised. I spent about 3 hours today attempting to get the Duet up and running. My home pc is on a wireless G network...about 30 feet from the Duet and also about 40 feet from the router...the Duet is about 25 feet from the router. 1)The software on the pc is stated at version 7.0.2 but looks and feels more like version 1.0.
Summary: Der Gedanke zur Nutzung der PC archivierten FLAC Dateien wurde mit der Squeezebox Duet in die Tat umgesetzt. Nachdem man schon einige Erfahrung mit der Logitech Squeezebox hatte sammeln können war das Anschliessen nicht übermässig kompliziert. MAC Adresse, WiFi Passwort sind so die Hauptpunkte. Die Fernsteuerung funktioniert ok.Wenn in sleep-mode, dauert das Aufwachen etwas lange. Bildschirm ist gross genug. Halterung ist stabil. Erstaunlich ist die Klangqualität.