Reviews and Problems with Symantec Norton Utilities
Showing 1-10 of 19
This isn't the Nortons Utilities I was so loyal to
John D "MrHuey", Amazon
4 July 2014
Summary: I'm a long time Nortons fan, but the best thing this program has done for me was crashing. For quite some time I've been frustrated by how slow my laptop runs. It's a quad-core i7 with 16GB of RAM, yet programs would lock up randomly, my browser crashed, and often I could count to 10 while waiting for my cursor to respond. Ironically I turned to Norton Utilities to solve the problem. Then one day while doing it's daily scan/repair my PC locked up.
Summary: I installed NU 16. I didn't know that it does a deep scan everyday of your registry. To make a long story short, it totally screw up my system. If you are running Firefox or Waterfox it really kills them. Don't buy it.
Summary: I use a Toshiba Tecra M10 laptop with the Windows XP Professional SP3 32 bit operating system. I had been using Norton Utilities 15 for several years with no problems what-so-ever. I decided to upgrade to Norton Utilities 16 when it was released. This was the bigest mistake that I've ever made with my computer. First of all, it wouldn't install unless I went into SAFE mode.
Damages needed .dlls. Still prefer iolo lab's solution
A. H., Amazon
15 May 2013
Summary: I've used various Norton products since the 1990s and have used their utilities/tools packages before. However, their software became increasingly demanding on system resources and sometimes caused problems for other programs. So I started trying other products, like Registry Mechanic and iolo lab's System Mechanic. I was interested in trying this latest version of Norton out after using competing products for the last several years. It didn't win me back over.
Summary: I installed this software on my PC and let it do a "deep scan" which took 4 hours. Several fixes were suggested, and I selected a few relatively harmless ones involving duplicate dll's and some files associated with uninstalled software. The next day, I restarted the computer, only it won't restart. Based on this experience, I suggest avoiding this software.
Summary: I also received an offer from Norton to upgrade from my version 15.0 to 16.0. I tried using it for several months and hated it. With my older version 15.0, I had no problems at all. It was easy to use. I chose to run it every day at start-up and it would notify me when I needed to run Norton Speed Disk which allows me to optimize disk and boot performance with one click or choose to do them individually. This is an excellent product.
Summary: I installed version 16 on a Windows 7 PC running that was also running Norton Internet Security 2013 and Norton Ghost 15 (after uninstalling Norton Utilities v.15 as required). I ran the recommended "Initial Scan" which, oddly, found lots of registry issues and cleaned out much of my Browser cookies that I wished it would have kept. The big issue, though, is that it "Trashed" the Norton Smart Firewall and it could not be fixed by the NIS program's "Fix Now" option.
Summary: I was using Norton Utilities 14 with no problems - Norton E-Mailed me upgrade offer - I thought why not for $9.99 - well let me just say that $9.99 cost me about 3/4 of a days work to straighten out my computer. Luckly I had my drive cloned & had to revert to the clone to fix the problems.
Summary: I so, so regret installing this without realizing that I needed to create a Restore point. Now, I'm stuck with it plus all the problems it has created just in the initial run -- read the other 1-star reviews to get examples -- the Firewall tab disappearing erratically, loss of cursor functions in some video applications, slow loading of some Web sites, and interruptions to processing.
Summary: This product will wreck your computer no matter what you do. I was running Kasperski Internet Security 2013 so I uninstalled it to prevent any conflicts. Once the anti-virus was removed completely I installed the Norton utilities 16 and I almost throw the computer against the wall. There were so many "errors" and "malfunctions" that were corrected and after it Norton was done much of the information was either gone or altered.