Reviews and Problems with Bitdefender Total Security 2014
Showing 1-10 of 23
Acts like beta software, useless tech support.
Michael R., Newegg
30 April 2014
Summary: In my 32 years in IT I've never seen a beta of any software with this many problems, much less something being sold to the public as a solution. When I clean an old machine without antivirus or sell a new machine, I want to install an antivirus solution and get it back to the customer, not spend several hours configuring it to work with whatever programs might fight it and pray that I got them all.
Pros: Inexpensive when on sale every couple weeks. They have a great uninstall tool even though it takes forever to complete. Always remember to use an antivirus' uninstall tool before installing a new antivirus solution.
Cons: I purchased several licenses and initial testing went well with some speed bumps, such as Ccleaner locking up the machine when set for secure deletion of temp files. Just add Ccleaner to the exceptions list in bitdefender and it will work fine.
Summary: Researched best A/V programs on web and this one came up with the best ratings. Read other reviews on this site and saw all the comments about bad install, slow performance and almost bypassed. But the price (60-60 rebate FREE) could not pass it up. Installed it on 2 Win 7 64 bit machines and had absolutely no problems. It has not slowed my machine down in anyway.
Pros: Relatively simple install, no real issues there. Configurable enough for most users. So far as I can tell it seems to be doing its job..I hope.
Cons: Clunky, limited interface like so many other A/V programs these days. Doesn't have Windows Explorer support for on-demand scanning, if you can believe it. You have to go into the program and more often than not create a custom scan. In 2014 this is completely absurd. Configuration options don't quite compare to better known products like avast! or even Norton. Worst of all, even after registering the thing it keeps popping up every few days demanding I do it again, on...
Summary: AVG and Avast have always worked for me. No more bargain AV's even if they are highly rated.
Pros: It was only $7.99. It was by download so I got it fast. Two years and 3 computers!
Cons: The fist time I put it on was with a clean install after formatting and installing Win7. After installation, all hell broke out. The computer basically froze and would not shut down normally. I reformatted, reinstalled Windows 7 and added the anti-virus! Every shortcut or Icon on the computer linked to Microsoft Word. I tried remaking shortcuts but no matter what, they turned into MS Word links. The only way to access any program on the computer was to go into file ma...
Summary: With the recent events of Cryptolocker creating havoc I decided to pony up and get a more robust AV solution for my PC's. Microsoft Security Essentials is ok but it missed the mark on some periphery coverage. With the Christmas offer of a rebate to cover the full cost of the license this was a no brainer. So far the product's installed on 3 Windows 7 x64 systems with no issues and on one machine it identified malware that my son had downloaded that MSE missed.
Pros: Silent and non intrusive. Reliable with a good reputation. Already caught two vulnerabilities that Microsoft Security Essentials missed.
Cons: I had to spend time filling out the rebate paperwork.
Terrible first impression.Will destroy your hardware only by trying to install. Caused several BSODs!
Camilo C., Newegg
26 December 2013
Summary: Based on the accolades of this product from many credible sources I was expecting a whole different experience. Apparently this product was not properly tested and was not ready to be launched to the market. Some products are just bad and you can just live with that, but this is a threat to your hardware investment. I'm seriously disputing this purchase with newegg, which I'm sure they will be responsive as per my previous experience.
Pros: None that I was able to notice
Cons: Simply won't install on a Windows 7 machine.
Summary: Works well and catches almost everything out there. does not have a fit when you run other software scans like malware bytes rkill, registry booster, and Spybot. Little more than I would prefer to pay and would like to see a scaled down version for cheaper. I do not need all of the extra bells and whistles they through in to the package.
Pros: Quick scans
Cons: cannot setup to ignore specific vulnerabilities
Summary: I have a computer repair & consulting business and cannot risk my customers' computers with a security program with unresponsive support.
Pros: The anti-virus part of this package has performed very well in av-comparatives security tests finishing in the top 20% of its competition.
Cons: I have raised several issues/questions to Bitdefender support via e-mail ticket and support forum and not received response in over a month. I need notifications by e-mail if a computer detects malware or finishes a scheduled scan. Avast can do this but Bitdefender cannot. There is no setting for sounds for notifications. Where is the software updater to keep other programs such as Adobe Flash, JAVA, etc. up to date with the latest security patches? This is a common f...