Excerpt: I live in the Deep South - and I hate the heat. The office was never cool enough for me; however my boss froze in temperatures that comforted me. So I purchased the Sunpentown Int'l WA-9020E portable air conditioner to use in my own office. Since I have no windows I vented the unit into the attic through a hole in a ceiling tile. And I have been very happy over the past several years of using this A/C.
Summary: My unit (which I've owned fro 2007) has a problem with the mode button. It's permanently set to "auto" which has a built-in setting of 75 degrees, meaning that when the temperature is over 75 is goes from fan to AC, and then when it's 74 degrees, it goes back to being a fan again, a very loud and energy-sucking fan. I guess as long as you're comfortable at 75 degrees, it's fine. It's good on REALLY hot days, useless on others.
Summary: In April 2011, I purchased a Sunpentown (SPT) air conditioner for $450. I ended up not using it last summer and stored it, unopened in its box, until a month ago. Right out of the box, it didn't work. After trading emails with a customer service representative James who after 3 rounds of email told me that it doesn't matter that the product was defective out of the box.
Amazon Portable Air conditioner, (SPT Performance Rating)
Joellen Mcburney, Amazon
5 July 2011
Summary: This portable air conditioner is every thing I want it to be. It cools my house, has no malfunctions of any sort, if it is installed right with proper ventilation it should be just fine for a few years. My home has 550 square feet with no windows in the kitchen or bathroom. This is a vry small place so this air conditioner is perfect for my needs. Thank you once again Amazon!
Summary: I love this product. This is my second SPT Portable Air Conditioner, I also own a 12,000-BTU. This size is perfect for my 2nd floor bedroom and upstairs hallway. I prefer the 12,000 BTU for the larger rooms in my house. Since we have had the air conditioner we have only had to drain the water once. I live in a very humid area, so I am very pleased that I haven't had to drain the water more. I live in a condo with only sliding glass doors with access to the outside.
Summary: I ordered two of these for the two upstairs south facing rooms of my house. Both units came packaged well, but one looked like it might be a return. There was no damage on the unnew unit other than 4 cracks in the exhaust hose which duct tape took care of, and there was no plastic film overlay to protect the control panel from scratches. Take off 1 star. That said, there is no discernible difference in the performance of the two units.