Summary: The only reason I gave this one star is that there isn't an option for zero (0) stars. I bought two of these and neither one worked out of the box. Amazon did give me a refund quickly, but I was very disappointed that the product sounded so good and qas so bad. Do not buy.
Summary: We ordered this AC unit through Amazon and when it arrived, we did take a look at it and turned it on briefly to make sure it worked, but did not need to use it right away because where we live in the northwest summers are unpredictable, and it was not hot enough to use it.
Summary: In April 2011, I purchased a Sunpentown (SPT) air conditioner for $450. I ended up not using it last summer and stored it, unopened in its box, until a month ago. Right out of the box, it didn't work.
Summary: Pros: -It arrived in great packaging. I was actually impressed with this aspect of it. -Amazon's great customer service let me return the defective unit free of charge. They paid for shipping and no restocking fee. Cons: -Short version: Dead on arrival.
Summary: My unit had great cooling abilities. It was able to easily cool my living and dining rooms, but it leaked water all over the floor. Initially, the leakage started about hour into operating and it really leaked after I turned it off. It seemed to release all water the tank may have held.
Summary: I've had this unit for 14 mos. now and although this a/c has many features I like, it's compressor goes into "thermal shutdown" rather quickly on very hot days... When this occurs it reverts to nothing more than a fan for a period of up to an hour (usually 10 to 40 mins) until its inner workings...
Summary: Its two years since I purchased this and happened upon this link today. I remember doing a great amount of research when I bought this unit. It is NOT like the one being reviewed with 2 stars. One key point - it has two hoses - input and output (not one like many units out there).
Summary: When I recived the unit it was covered in oil like substance. I could tell the box had been opened and re-shut. To me it seems like they where trying to sell an item that had been already returned. I am returning it for the same one. If this one doesn't work I am going to get a refund for sure.
Summary: I bought this AC after reading the 2 star review and I am very glad I did. I live in the college dorms and this AC does an excellent job cooling my room and I have not experienced any of the concerns posted by the other reviewer.