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Haier-de45ek.32696146
7.7 out of 10

Haier DE45EK

ENERGY STAR® Qualified Extra Large Bucket “Trouble Free” D Read more

Great Deal: $162.99

Reviews and Problems with Haier DE45EK

Showing 1-10 of 25
Overall 2
2.0

HAIER Dehumidifiers are junk - DE45EJ/K-T

DW, Amazon
19 May 2014
  • Summary: Bought the HAIER DE45EJ-T about 4 years ago. It lasted less than 2 summers and runs, but not dehumidying so guess it has a freon leak. Stupid enough to buy a second one, model DE45EK-T to replace it and it lasted less than 2 years and and quit working makes noises like there is electrical popping when turned on. It's not on the recall list but wonder if it should be. There supposedly is a 5 year warranty on the compressor...etc.
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Overall 2
2.0

Quit Working 0 No Service

Amazon Customer, Amazon
21 April 2014
  • Summary: Purchased unit 2 years ago today, used it one season, compressor quit working and Haier Service could not find a repair facility in my area and told me it was up to me to locate someone to work on the unit and labor was at my expense.
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Overall 2
2.0

Support is horrible

Galahad25, Amazon
17 October 2013
  • Summary: We purchased this dehumidifier and placed it in our basement with a setting of 45% humidity. It detected around 55% and started running. After 3 days the bucket was empty so I called support and they told me it takes 4 to 5 days for the bucket to fill the first time. After 17 days the bucket was still empty so I called support again. They tried to tell me it was empty because I set the target humidity level too low and that it is normally at 50%.
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Overall 2
2.0

No power

Amazon Customer, Amazon
29 July 2013
  • Summary: I have owned this for 3 weeks and it doesn't power on. Can't return it because even though I have the receipt because I don't have the box (unfortunate retailer choice by me). If you buy this and it is faulty, you should know that even under warranty, Haier support is a nightmare. I have spent too much time giving their staff geography lessons and updating their service center records. The bottom line is that their support staff is trained to run you around...
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Overall 2
2.0

Haier DE45EKL dehumidifier

MoleLaker "MoleLaker", Amazon
20 July 2013
  • Summary: Unit purchased in July of 2012, used very little, next spring showed the E2 error, after contacting the company and was told it was a compressor failure and to mail in the labels and receipt for replacement. After being told unit shipped in June we are told every week that they will call back with a tracking number and forwarding the issue to the highest level of customer support. Never a call back.
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Overall 2
2.0

Auto shut off doesn't work!

kim "kim", Amazon
14 July 2013
  • Summary: This unit is great at removing moisture from the air, but I would only purchase this unit if you have a life that you can dedicate to emptying the bucket. For the first few days we emptied the bucket about every 8 hours, whether it needed it or not. We noticed that the water level was very close to the top of the bucket but thought that we has gotten to it just before the auto cut off switch activated. WRONG!!
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Overall 4
4.0

Luck of the Draw

Hal Magnusson, Amazon
5 July 2013
  • Summary: Oh my, some Chinese worker on the mainland must have had a bad day. Been trying to dry out the very damp concrete floor in my garage 20x26' for four days and am 80% there. Only one problem, the unit leaks! So there is a constant puddle that flows away from the dehumidifier while the rest of the garage floor is drying up. Like I say: Sometimes you will get fortune cookie lucky and have no problems whatsoever. Alas I wasn't so lucky.
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Overall 10
10

Why I love Haier

Louie the Italian Jew "Lou da Joo", Amazon
26 June 2013
  • Summary: Length:: 0:36 Mins I've recommended Haier in many of my reviews. WHY? #1-every product I've purchased and reviewed going back to 2010 still works like the day I bought it. #2- packaging is never disappointing. tons of strong bubble wrapping including top and bottom of inner carton. shipped with double Haier boxes. #3-no Vine reviewers on Haier products to advertise. Overnight, this dehumidifier filled up the bucket. The unit turned off, and I emptied the bucket.
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Overall 10
10

It began working immediately

Anita M Collins, Amazon
15 June 2013
  • Summary: We placed this dehumidifier in a basement room and it worked like a charm. It requires emptying about once a day and the room has no musty odor and the humidity feels just right. It has a "smart sense" feature that we use to maintain a steady amount of humidity.
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Overall 6
6.0

Could be problematic

Harry "house husband", Amazon
14 June 2013
  • Summary: This is the second Haier dehumidifier I ordered from Amazon as the first one I received leaked from the housing immediately after the initial receipt.. I'm glad I order the unit from Amazon as they replaced it with no hassle. I originally contacted Haier with the first one I received and they said they would send a service person to repair it; however, the service person never showed up within the period stated by Haier representatives.
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