Summary: I don't understand how this thing can get anything other than 5 stars but this thing works great the only thing that bothers me is the little blue light. maybe there is a way to dim that I don't know about yet. It keeps my place a cool 74 degrees and lower if I desired. I had a longer spacer made for my sliding glass door. couldn't live without this unit.
Summary: I have used this unit for about 5 years. It has worked great as a backup unit at my small store when the main ac broke. I live near the ocean and window units rust away in no time. This unit is indoors and hooks up in minutes. It's fantastic for our older shore home because it can easily be moved from room to room. I have found it works just great in 90* temps because I used it last month during a heat wave.
Summary: I did not order this through Amazon, but they would not accept a review that mentioned Haier customer service. The product arrived with minor damage but the sealed box inside with the installation materials had missing parts. Haier customer service said they would send them to me but 5 weeks later, they have not arrived. Can't give an accurate rating due to this.
Summary: The only issue I've had with the unit is the window hardware which is very cheaply made, otherwise great product. Update: I've had it for about a month and I'm very pleased with it. It starts cooling powerfully right away. I use it for a room approx. 15 x 15 and it provides ample cooling power in 100 F + days. Its in my bedroom and is very quiet. It provides a nice white noise.
Summary: To be fair, the unit does well on cool days (below 85). On hotter days, when you really need it, it barely keeps my 350 sq ft. appartment at 80. This is not my idea of comfort. In addition I don't cook in the apartment and I don't have massive southern exposure either so those excuses are not valid. This unit simply doesn't live up to the 14000 BTU rating (considering entire houses run just fine on 2 ton units).