Summary: Purchased this AC to replace a ten year old 18,000 BTU unit. Tis unit does not have the cooling power of the old unit. The remote control and energy efficient are nice add ons but the bottom line is that it cant get the same area past 77 degrees. Since the unit is very heavy and I needed to construct a platform to install it I could not return it for a stronger model. Money lost.
Summary: We replaced an older 12,000 BTU unit with this one. This unit is very quiet considering the size. I don't understand the fuss about how difficult it was to install. Yes there is a little more involved than just taking it from the box and putting it in the window, but this is a very large capacity air conditioner and it takes a little more prep than a small unit.
Pros: Cools the Whole Room, Fast Cooling, Powerfull, Quiet, Sleep Timer
Summary: Product itself seems good. Cools my dining room, living room, entry way and gallery (960 sq feet of open area without doors) in about 1 hr. Is a bit noisy. Installation was a nightmare. Two experienced installers had trouble because 1) directions and diagrams were so bad 2) screws were not labeled well and did not fit properly. We had to find our own screws.
Pros: Accurate Temperature Controls, Cools the Whole Room, Energy Efficient, Even Air Distribution
Summary: air conditioner cools this top floor apartment very fast!!It is quiet, but might disturb some who are light sleepers if is in the bedroom. Good value so far...I haven't received energy bill since it was purchased, but staying cool is my priority.
Pros: Accurate Temperature Controls, Cools the Whole Room, Even Air Distribution