Summary: Purchased this AC to replace a ten year old 18,000 BTU unit. Tis unit does not have the cooling power of the old unit. The remote control and energy efficient are nice add ons but the bottom line is that it cant get the same area past 77 degrees. Since the unit is very heavy and I needed to construct a platform to install it I could not return it for a stronger model. Money lost.
Summary: We replaced an older 12,000 BTU unit with this one. This unit is very quiet considering the size. I don't understand the fuss about how difficult it was to install. Yes there is a little more involved than just taking it from the box and putting it in the window, but this is a very large capacity air conditioner and it takes a little more prep than a small unit.
Pros: Cools the Whole Room, Fast Cooling, Powerfull, Quiet, Sleep Timer