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Sony STR-DN840
8.6 out of 10

Sony STR-DN840

Great Deal: $290.99

Reviews and Problems with Sony STR-DN840

Showing 1-10 of 189
Overall 10
10

Highly Recommended

SteveRyan, Costco
25 February 2015
  • Summary: Great Product. Bought after reading CNET review. Intuitive. Easy. Had a 500 watt Pioneer prior. The extra watts must really make a difference. Noticeably better sound quality on same Polk Audio speakers. Very pleased.
  • Pros: great value $$$$$
  • Cons: none
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Overall 2
2.0

Sony support was terrible. The agent couldn't understand what I was saying

Nick, Amazon
12 February 2015
  • Summary: I recently bought an STR-DN840 from another vendor. I will never buy another Sony product again. I had to call Sony support to try to set up the receiver. The remote turned out to be defective. You need the remote to set up the receiver. Sony support was terrible.
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Overall 10
10

Outstanding Product

akoe2013, Costco
11 February 2015
  • Summary: I have to admit I was not sure if I should buy this one. I found a lot of outstanding ratings online but on this website there was a lot of negative feedback as well. So I hoped for the best. My receiver does everything it is suppose to do.
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Overall 8
8.0

A Real Bargain

Ace27, Costco
4 February 2015
  • Summary: With virtually all the features of the STR-DN 850 that has replaced this discontinued model and at more than $100 less, this purchase appears to be one of those exceptional deals that I appreciate from Costco.
  • Pros: easy online purchase. free shipping that took less than a week to receiv
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Overall 2
2.0

Very disappointing

wwm555, Costco
2 February 2015
  • Summary: Very low functioning piece. Can not truly perform most of what it says it can, especially with regard managing video inputs. . The interface is what is worst about this unit. It looks like MS Dos from the 1980s and is difficult to navigate and set up. Do not buy.
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Overall 6
6.0

Good features; Bad quality and user interface

MEDAN, Costco
27 January 2015
  • Summary: Receiver sounded good w/ my Bose Acoustimass 10 speakers. For the price, it had very good features (WiFi, HDMI inputs). However, the remote / user interface was very non-intuitive (I'm an engineer and work with computers / programs all day).
  • Pros: sound quality hdmi inputs hdmi bypass wifi
  • Cons: buzzing noise in standby generates a lot of heat in standby confusing user interface confusing remote
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Overall 2
2.0

Stopped working after a week

bolo28, Costco
17 January 2015
  • Summary: After spending 2 days configuring and setting up this receiver it worked for a few days and then just won't turn on. The power light is green but nothing is working. Tried to press every buttons on the unit and the remote but nothing happened. Won't even turn off.
  • Pros: cheap but maybe that's the tradeoff hdmi inputs
  • Cons: not reliable remote hard to use esp the alpha/numeric buttons to change volume you have to press button twice once to show it up on the screen and then another to change.
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Overall 10
10

Great Unit

RexD, Costco
6 January 2015
  • Summary: Overall I am extremely pleased with the unit. It came promptly and has performed better than expected. One draw back, we have Russound units to power the house with music and to date, I've not found a way to hook them up. There is no "out" port for this.
  • Pros: great sound...better than our previous unit
  • Cons: no port for russound
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Overall 4
4.0

Did not live up to its name

Lens, Costco
5 January 2015
  • Summary: I have this reveiver for about a month now. The sound from it is great, but I am having intermittent picture issues from day 1. I have my blue ray player, Wii U, Chromecast going into its HDMI inputs and then I have output going to my TV via HDMI as well.
  • Pros: sound wifi price
  • Cons: picture issues terrible interface clunky remote
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Overall 10
10

First time buyer.

Stevens G., Amazon
5 January 2015
  • Summary: I've had this receiver since September 2014 and it has worked like a charm. I keep it ventilated because of the heat that it produces and it hasn't given me a single issue. It was easy set up and it has many feature I have yet to try, even after 4 months.
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