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Sony STR-DN1000
5.8 out of 10

Sony STR-DN1000

The STR-DN1000 7.1 Channel A/V Receiver delivers the Full HD Read more

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Reviews and Problems with Sony STR-DN1000

Showing 1-10 of 12
Overall 2
2.0

jest quit after two years

ronald g., Newegg
3 May 2013
  • Summary: very disappointed will never buy Sony again
  • Pros: worked great for two years then just quit working when I was listening to music.no power .
  • Cons: quit right after warranty expired. contacted online support with email to try to get help .they did not even respond to email 600 dollar receiver junk now
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Overall 2
2.0

Not That Great

Jerry A., Newegg
8 February 2012
  • Pros: Decodes fine, looks good
  • Cons: Sound quality is poor. Sound separation to surround speakers is very poor. Replaced it with another brand 7.1 surround receiver. Now crystal clear sound and fantastic sound separation. One hundred times better. I would not recommend this receiver.
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Overall 2
2.0

worst customer service ever

Billy A., Newegg
4 February 2011
  • Summary: in summery I will never buy another piece of home theater equipment from Sony. Their repair service and Quality Assurance Quality Control department needs some serious work.
  • Pros: Was nice while it worked.
  • Cons: Repair service is horrible. I took it to an approved local repair shop where they diagnosed the problem. I then waited for a back ordered board for the next three months. Sony's idea of making it better was to send me a broken replacement that wouldn't even turn on. I had to send the complete uni...
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Overall 2
2.0

not all that it is cracked up to be

Tim K., Newegg
22 January 2011
  • Summary: If you want to bi-amp, do not buy Sony, if you want to someday stretch out, buy a unit with pre outs for external amps, say either a Onk or Den model would be worth the extra pennies.
  • Pros: Matches good with other Sony products, upconverting feature, manual set up feauture
  • Cons: does not deliver 110 x 7, see new model, the 1010, whereas now delivers only 110wx110w, on home website
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Overall 2
2.0

Unit was a Lemon , Sony customer service was worse!

Jack, Amazon
1 June 2010
  • Summary: I purchased this unit on November 27th, 2009 and within 3 months of just using this receiver for nothing more than the occasional movie (surround sound), light music playing, etc. (It has never been cranked up, or abused), it blew 2 integrated circuits (Microchips).
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Overall 2
2.0

Received a defective unit

Erik E., Newegg
16 April 2010
  • Summary: The unit looked awesome and packed a ton of features into this unit, but I can't stand behind a product that goes dead within a few minutes of use. I initially thought of just exchanging, but how long would the replacement last? Would it do the same thing? I can't take that risk.
  • Pros: Looks nice Newegg's return policy.
  • Cons: Lasted all of about an hour before bricking itself. Started receiving a "protector" message and thought that my speakers may have possibly been wired incorrectly. I detached each speaker 1 by 1 to determine which speaker was wired incorrectly, or may have been causing the issue. I ended up unplug...
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Overall 2
2.0

Died a lingering death

Hank O., Newegg
18 March 2010
  • Summary: I liked a lot of the features it offered, it was my 3rd Sony receiver over the years but this one disappointed me. I jumped up in price and bought an Onkyo.
  • Pros: - Bought it from Newegg.
  • Cons: It stopped decoding 5.1 within a few weeks of getting it hooked up. On screen menu was clunky at best.
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Overall 2
2.0

I hear nothing ....

Ronald W., Newegg
31 January 2010
  • Summary: It takes time to set these things up, and then time online tech chatting and "troubleshooting" then when the tech phones are up, more time on the phone, then inevitably more time tearing it down, packing it up, and waiting for the next one to rinse and repeat.
  • Pros: Looks nice. Video transference excellent.
  • Cons: No audio output. No headphone output. No access to GUI display. DOA. Drive front speaker switch displays either off or DVD. I thought this was a drive front speaker option? Clicks while the unit display shows GUI. Online chat support script readers over the weekend, nothing resolved. Next order o...
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Overall 2
2.0

Good while it lasted

$135 C., Newegg
20 January 2010
  • Pros: This was a good receiver while it lasted.
  • Cons: No sound after 2 months of use. The unit just stop putting out sound. I talked to Tech Support and they had no suggestions that resolved the issue. Sony has issued me a RMA for warranty repair. I also talked with Customer Relations and they are sending me a shipping label to ship it to them.
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Overall 2
2.0

Was nice... while it worked

Serguei Son, Amazon
8 November 2009
  • Summary: The unit stopped sending a signal to the speakers after 6 months of light use. The worst thing, however, is the service. After having wasted a few weeks of time, they told me that they "could not reproduce the problem". How difficult is it to connect it to a player and a set of speakers?
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