Cons: Sound quality is poor. Sound separation to surround speakers is very poor. Replaced it with another brand 7.1 surround receiver. Now crystal clear sound and fantastic sound separation. One hundred times better. I would not recommend this receiver.
Summary: in summery I will never buy another piece of home theater equipment from Sony. Their repair service and Quality Assurance Quality Control department needs some serious work.
Pros: Was nice while it worked.
Cons: Repair service is horrible. I took it to an approved local repair shop where they diagnosed the problem. I then waited for a back ordered board for the next three months. Sony's idea of making it better was to send me a broken replacement that wouldn't even turn on. I had to send the complete uni...
Unit was a Lemon , Sony customer service was worse!
1 June 2010
Summary: I purchased this unit on November 27th, 2009 and within 3 months of just using this receiver for nothing more than the occasional movie (surround sound), light music playing, etc. (It has never been cranked up, or abused), it blew 2 integrated circuits (Microchips).
Summary: The unit looked awesome and packed a ton of features into this unit, but I can't stand behind a product that goes dead within a few minutes of use. I initially thought of just exchanging, but how long would the replacement last? Would it do the same thing? I can't take that risk.
Pros: Looks nice Newegg's return policy.
Cons: Lasted all of about an hour before bricking itself. Started receiving a "protector" message and thought that my speakers may have possibly been wired incorrectly. I detached each speaker 1 by 1 to determine which speaker was wired incorrectly, or may have been causing the issue. I ended up unplug...
Summary: It takes time to set these things up, and then time online tech chatting and "troubleshooting" then when the tech phones are up, more time on the phone, then inevitably more time tearing it down, packing it up, and waiting for the next one to rinse and repeat.
Pros: Looks nice. Video transference excellent.
Cons: No audio output. No headphone output. No access to GUI display. DOA. Drive front speaker switch displays either off or DVD. I thought this was a drive front speaker option? Clicks while the unit display shows GUI. Online chat support script readers over the weekend, nothing resolved. Next order o...
Cons: No sound after 2 months of use. The unit just stop putting out sound. I talked to Tech Support and they had no suggestions that resolved the issue. Sony has issued me a RMA for warranty repair. I also talked with Customer Relations and they are sending me a shipping label to ship it to them.
Summary: The unit stopped sending a signal to the speakers after 6 months of light use. The worst thing, however, is the service. After having wasted a few weeks of time, they told me that they "could not reproduce the problem". How difficult is it to connect it to a player and a set of speakers?