Summary: I am a die hard Sony fan. I got this receiver for christmas to replace my ten year old sony. Nothing was wrong with my old one, I just wanted hdmi switching and 7.2. Worked well for 5 months with very little use and then one of the hdmi input stopped working. I hoped it was a freak and I wasn't using all my ports anyway. Now it is September and my receiver is 9 months old, the hdmi output to tv has stopped working.
Summary: I think you should think long and hard about buying this receiver. Not only did I have problems with this product, SONY service is absolutely horrible. After six months the receiver was not sending a video signal to my TV. Why? No one knows. I was just using HDMI connections so the set up should have been simple and solid. It was not. We were watching TV one night and it just quit.
Summary: If you have an iPhone 4S and are looking to connect it to this receiver, look elsewhere. Nowhere does Sony document that the iPhone 4S is not compatible. The manual lists the Apple products that are compatible and the list does not include iPhone 4S. I also assume this means it won't support any new iPod/iPhone versions. Incredible to think a company like Sony can't create a product that will stay current with the latest technology version.
Summary: Took a chance on Amazon's Warehouse deals with this Sony STRDH820 7.2 channel receiver. It was described used - like new and about half the cost. Everything was still in its original packaging and looked like it was never touched. This unit synced up easily with my Vizio E551VA HDTV, and my Sony BDPS470 Blueray player.
Summary: My 6 year old Denon died from a close lightning strike and so a new AV needed. While the Denon allowed for video switching, I had never used the feature because it lacked HDMI input/output. So I thought this a good chance to update for that reason. Not so sure I would do it again. Video switching adds complexity (and I'm sure cost)to the equation. Every source switch means a 5 second delay without sound while the unit thinks about what to do.
Summary: I bought the Sony STR-DH820 receiver to enjoy the 7.1 audio from my computer, but this receiver appears to have never been tested for use with a computer - and has intolerable issues. SUMMARY: Don't buy this if you are shopping for a receiver for your computer's speakers! After weeks of internet searching and a couple sessions with Sony customer support, I have finally reached a conclusion about a specific bad behavior this receiver has..
Summary: Sony STRDH820 7.2 Channel 3D AV Receiver (Black) This is a great AV receiver. Works the way it is designed to work. All of the hdmi inputs work. Auto calibration and on screen gui is a great feature. I am sorry to say that some of the negative reviews mentioned here are a hype. We are living in a digital revolution and things are not made the same way as 10 or 20 years ago.
Summary: Be prepare for one of the worst setup experiences in your life. Better yet, be prepared to hire a tech specialist to come to your home to figure out how to set it up and make it work. Don't be fooled by the instructions. They are a waste of time. Also, don't be misled with the quick setup illustration. They don't work. Should have sent the unit back to Amazon the next day. My fault. Don't let it be yours. Their are better units out there that are easy to setup and work.
Summary: I've always been a fan of Sony products and am in the habit of looking at their products before any other brand. This receiver is the first Sony I've ever had a problem with. I've had this receiver for 7 months and the "BD/DVD" input channel aka "IN 1" stopped working. This is the input I used for my Blu Ray player. It was at the 5 month mark when it just stopped acccepting any signal input.