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Dummy.190587
8.6 out of 10

Pioneer VSX-823

Great Deal: $349.99

Reviews and Problems with Pioneer VSX-823

Showing 1-7 of 7
Overall 2
2.0

Lasted 4 months

mopar4, CNET
3 weeks ago
  • Summary: Sent it to Pioneer for check up. Heat light always coming on causing it to shut down. Came back not repaired. Tried 2 of my other receivers in the same spot in case it was a speaker, they worked fine. Now stuck with a $300 paper weight. How can a company in today's market survive with customer service of that caliber. Upgrade it I'LL even pay the difference I do not care. but give me some options at least. It was 4 months old and croaked.
  • Pros: Price
  • Cons: No support
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Overall 2
2.0

Very Dissatisfied

ImpeeowedNOW, Bestbuy
16 March 2014
  • Summary: A one star rating for this unit is too high !!! Purchased this Unit to replace a failed Phillips hts3306/f7. What a joke.
  • Pros: The BOX
  • Cons: Everything Else
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Overall 2
2.0

Truly dissapointed

pcsol, Amazon
1 December 2013
Overall 2
2.0

taking it back

cableman, Amazon
25 October 2013
Overall 2
2.0

Comcast DVR quirks

Pluma, Amazon
13 August 2013
  • Summary: No audiophile but I love this receiver. Very easy to use and I downloaded the free app for my iPhone so it is easy to control from the couch. (Sidenote: why won't vendors make apps their first priority and just include remote controls for backup support? So much better.) Only problem I've run into so far: when connecting a Comcast DVR to the SAT/CBL port (or any HDMI port) it won't read the signal at first. The TV just displays "No signal; check connections.
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Overall 2
2.0

DEFINATE ENGINEERING FLAWS

Jeff Jackson, Amazon
26 July 2013
  • Summary: Very frustrating receiver. When I would change channels on the DirecTV, it would black out often times when it tried to go to the new channel. I would have to toggle the Pioneer Receiver from the SAT/CBL throughput to another one, such as DVD and then goe back to SAT/CBL to get the receiver to process the change in channel.
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Overall 2
2.0

Pioneer customer service very disappointing

Amazon Customer "mxpro32", Amazon
21 July 2013
  • Summary: My receiver quit working after 4 months, and when i called customer service, they told me to bring it to a repair shop an hour away. Maybe I'm old fashioned! But I expect a quality brand to send a replacement and a return label. If your product is quality, then warranty replacements should be rare enough that you can suck up the cost on the occasional replacement.
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