and the support was lame. The best they could do was ask to ...
24 December 2014
Summary: Bought this system and short after a year started failing, with very little use since I hardly watch TV. The video HDMI stopped working and the DVD support instructions are not in English or any other options.
Summary: The unit worked well but has one major problem. That is the bass and loudness controls have no effect on the sound from the subwoofer even though the front panel display shows them working. There is no change in bass volume.
Summary: Like many of the other reviews on this product... the receiver worked great for 18 months, then boom... no good. Pioneer released a firmware update that could not be performed via the internet update. I followed their instructions exactly as they prescribed...
Summary: This is the only reason I need to never buy another Pioneer product again. While it mostly worked for about 18 months (always had problems with HDMI synchronization which resulted in intermittent green lines flashing on the screen), it just doesn't work anymore. Pioneer support is non-existent.
poor setup; willnot do airplay; cannot get any assistance for seller Look for Yamaha.
Michael M. Finley, Amazon
6 February 2014
Summary: ordered for Christmas to replace a 40 year old Pioneer receiver. Very very disappointed in this system and will never buy another Pioneer, Seller is unresponsive on return. I had two audio men try to get this thing to work with no luck.
Summary: Need to push volume to 60-70% of max to get some "talking" level sound volume (all inputs, including tuner). Not a speaker problem, as my old receiver with only half the output power of the Pioneer would reach the same volume level at only 10% of max.
Major flaw with receiver and terrible customer service
Larry Box, Amazon
8 July 2013
Summary: I purchased the VSX-822 in April and was going to use it with my outdoor entertainment center. I received the product and had my local AV contractor install it about 2 months later after I purchased everything else I needed. Upon installation of the receiver we knew something was wrong.
Summary: Got this for a great deal, did everything I wanted, then died after 2 years typical usage. Warranty was only for a year. Repair would have been more than I paid for the receiver, and Pioneer customer service is a joke. Not just this model, google VSX receiver issues, the hits are almost endless.