and the support was lame. The best they could do was ask to ...
24 December 2014
Summary: Bought this system and short after a year started failing, with very little use since I hardly watch TV. The video HDMI stopped working and the DVD support instructions are not in English or any other options.
Was a great unit, 10 weeks in it developed a problem ...
R. C. "Jack of All Trades", Amazon
25 October 2014
Summary: Was a great unit, 10 weeks in it developed a problem with the Display. Sent to a Pioneer Repair station and after 3 weeks, the part they received to fix it was bad out of the box. Called Pioneer Customer Service and they decided to send me a new current year model, the VSX-524-K Our Previous Pioneer...
Summary: The unit worked well but has one major problem. That is the bass and loudness controls have no effect on the sound from the subwoofer even though the front panel display shows them working. There is no change in bass volume.
Summary: Like many of the other reviews on this product... the receiver worked great for 18 months, then boom... no good. Pioneer released a firmware update that could not be performed via the internet update. I followed their instructions exactly as they prescribed...
Summary: This is the only reason I need to never buy another Pioneer product again. While it mostly worked for about 18 months (always had problems with HDMI synchronization which resulted in intermittent green lines flashing on the screen), it just doesn't work anymore. Pioneer support is non-existent.
Summary: This is a good over all receiver but does have room for improvement, 1st if you update the firmware via internet you will not be able to update it at all after that, unless you go through a time consuming process of resetting it to factory default, then going online via your PC or MAC and getting...
poor setup; willnot do airplay; cannot get any assistance for seller Look for Yamaha.
Michael M. Finley, Amazon
6 February 2014
Summary: ordered for Christmas to replace a 40 year old Pioneer receiver. Very very disappointed in this system and will never buy another Pioneer, Seller is unresponsive on return. I had two audio men try to get this thing to work with no luck.
Summary: This unit is a very powerful, multi featured electronic device. It was more than I could comphrehend. I wanted it to stream internet audio(Sirius XM-Southern Gospel) to remote speakers. I use it now to power to old analog speakers in my living room.