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Onkyo  TX-NR828
8.8 out of 10

Onkyo TX-NR828

Best Price at Amazon

Reviews and Problems with Onkyo TX-NR828

Showing 1-10 of 20
Overall 2
2.0

Onkyo TX-NR828

StellarS, Crutchfield
24 February 2015
  • Summary: From the start it was an uphill struggle. I had HDMI problems from the get go. I updated the firm ware. Then receiver got into this weird mode wouldn't show Digital content came up in stereo not AC mode. So I decided to Reset the Receiver and start fresh.
  • Pros: Sounds awesome when it worked.
  • Cons: HDMI issues.
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Overall 2
2.0

Disappointed

Anonymous, Crutchfield
10 January 2015
  • Summary: For the onkyo after returning a Sony. I was not impressed with the Sony and the onkyo is no better. It is easy to hook up, but the operation is more complicated than it needs to be. Detail overkill is what I would use to describe the settings.
  • Pros: Looks good, nice commanding presence. Sales descriptions get you excited and make you want to buy it.
  • Cons: Disappointing performance and unnecessarily complicated to extract the desired power which turns out to be not there.
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Overall 2
2.0

Nice while it lasted but a refurb...

jgumms, Amazon
6 January 2015
  • Summary: Bought a refurb, bad move. Moving up from an older Onkyo 609 which was fine but less wattage and features. Gave that one away for Christmas and now I am stuck with NO receiver! This was great for 3 weeks of light use and then the display started to go first and finally last Sunday, just in time for...
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Overall 2
2.0

Unreliable Service/Products by Onkyo

P.E., Amazon
26 December 2014
  • Summary: Folks, a friendly advice that will save you money and time. NEVER BUY any ONKYO product. Their service and brand value is almost zero. I bought N709 for my Synergy F30 set and Onkyo has a global HDMI board problem on ALL their A/V receivers (manufactured 2009-2013) leading to global recall!!!!
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Overall 2
2.0

No Thanks

phil, Crutchfield
1 November 2014
  • Summary: Onkyo was a brand i loved , purchased the 609 and after a year or so the hdmi board had problems, took it back to where I purchased it and decided to give the 828 a whirl and was very pleased with the amp . Five months later the amp has got the same issues as the 609, no sound.
  • Pros: Good if it worked
  • Cons: HDMI Board has serious problems throughout there range .. don't waste your money .
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Overall 2
2.0

DO NOT FROM ONNYO

tomw56, Crutchfield
31 October 2014
  • Summary: I bought the 2011 version of this model and after 3 months out of warranty the HDMI card failed. They paid for the repair, after I paid for shipping to have it repaired it lasted 3 months.
  • Pros: Sounded good while it lasted
  • Cons: piece of junk
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Overall 2
2.0

Updated review on the TX-N828

Ron, Crutchfield
10 September 2014
  • Summary: Well after the initial positive review I started having problems with the receiver. I had friends over and we were going to watch a movie. When I started the movie we got a great picture but no sound. I never could resolve the problem so no movie that night. The next day I tried again but no joy.
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Overall 2
2.0

Great Equipment, Poor Audio Component Reliability

Ray Daily, Amazon
10 July 2014
  • Summary: After purchasing multiple Onkyo receivers from $450 to $750 over the past two plus years for multiple locations, a pattern has become clear. The audio components are not reliable. We have had audio problems with three out of five Onkyo receivers.
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Overall 2
2.0

Bad luck with receivers from Amazon

V. Randal, Amazon
15 March 2014
  • Summary: This is the second Onkyo receiver I have ordered from Amazon. The first one was the smaller 626 which was sold as new but is not new. It arrived with the settings configured by a previous user. I was able to clear it and get into set up, but the firmware update failed.
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Overall 2
2.0

Horrible user interface, customer service

Amazon Customer, Amazon
8 March 2014
  • Summary: Ok this is the second Onkyo I purchased this year. I guess I am a glutton for punishment. The first was the 717. It was extremely difficult to set up, and required special instructions from support that was simply not present in the manual anywhere.
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