Summary: My receiver no longer produces sound. I paid $800 for it in February 2010 and it no longer works. I called Onkyo and provided the circumstances and my information. They will review the claim (within 7-10 business days) and determine if a 1 time out of warranty repair can be done.
Summary: This is a very belated review on a product that I replaced yesterday. The replacement is NOT an Onkyo. I went the Denon route, another 7.2 channel receiver very similar to this one. I tested the Onkyo several time to confirm that it is in fact dead and is going to the trash.
Summary: Purchased this receiver without doing a lot of research. I look back now and I wish I did. I thought Onkyo made reputable prodcucts but I guess I was wrong. The unit failed (no sound) after about a year. I went online to try and understand the extent of the problem and boy was I shocked!
MORE OF THE SAME... HDMI BOARD FAILURE!! TWICE!!!!
Hugo dos Guaranys Masset, Amazon
26 July 2013
Summary: I bought this receiver in a trip to USA 3 years ago. It worthed the job, since in Brazil I'd spend 3 times Amazon's price. And I got pretty much what I expected: Good audio and video quality... for just 1 year!! Failures started in the audio, then I got no sound.
Summary: I bought this product in Dec 2009 and within one year start having problems with it, sometimes when turning on the equipment did not produced any sound and I had to turn it off and on again and worked, It happened ones every three months so i did not paid much of attention, but a few weeks ago the...
DO NOT BUY THIS RECEIVER - HDMI BOARD FAILURE - NO SOUND
Kenneth Powers, Amazon
25 April 2012
Summary: I rarely ever review products, but I wanted to give warning to anyone considering buying this unit. I've had this receiver for more than 2 years now. The first 21 months everything worked great, no problems.
Summary: Great receiver while it lasted, unfortunately six months out of warranty and it completely quite working. Onkyo customer service was less than helpful and they have very few service centers on the west coast. Sad to think I have a thousand dollar paper weight after two years.
Summary: Bought this receiver last Dec 2010, Stopped working after 8 months, no sound even after firmware update. I would not expect to pay 1000.00 for a receiver and have it go out within a year. Onkyo, I thought had a good name and was excited to get this unit. Boy was I surprised to find out different.