Summary: After a few months there was nos sound coming out of the CBL/SAT port. I switched to a different port, it worked for a while and then there was no sound out of that one either. As I am living overseas there is nothing that I can do except junk it and never buy Onkyo again.
Summary: Onkyo is total junk. This is my second one and both are broken. First one was an Onkyo HT-R667 and it broke right at one year mark just in time for it to be out of warranty. The hdmi ports stopped working and now it only works with RCA cables.
Random Problems, Horrible, I mean Horrible, Customer Svc
Maurizio Leo, Amazon
25 July 2012
Summary: Had this receiver and loved it for about 1 year. Started to show the "random input selection" bug I've seen all over the internet. The receiver basically randomly switches inputs, turns on/off, won't turn off, remote stops working, on and on.
Summary: Had this since Nov 2010 then remote started working intermittently a few months ago Then quit working altogether last weekend - for receiver only. Remote controls other devices just fine. Found numerous complaints on AVI user group - this is a chronic problem with a couple of Onkyo models.
Summary: Oh yes, it has all the cool features and setup tools. It is easy to setup and use (1 star). And it worked great for about a year and then the problems started. The remote will lock up and just quit working. The receiver will lock up; none of the controls on the front panel will work.
Summary: I don't know if we got a lemon or if all of them are bad. It was in for service for 3 out of the 12 months we've owned it and now it stopped working again. I think that is why they pulled it off the market.
Summary: I had this unit for 11 months. One afternoon after I had been listening for a few hours, I heard a pop, looked up & saw smoke!!!...The unit caught on fire!!!....Thank goodness I was in the room a few feet from the unit, or my house might have burned down.