I can't say how disappointed I am with what I discovered while trying to ...
David P., Amazon
29 March 2015
Summary: Buyer's Remorse on this purchase. I bought this unit in December. I did the basic hookup and planned to complete the work in the Spring. I can't say how disappointed I am with what I discovered while trying to further setup this unit.
Summary: I should have read the reviews. The HDMI 'out' on the unit failed within 48 hours. Just stopped putting out ANY signal. I see in the reviews that this is a common problem with this particular unit: HDMI failure. However, it worked great until it went kaput.
Summary: This receiver worked fine for a couple of weeks. Then the video pass-through signal started to intermittently drop out. Now there is no video pass-through at all. I checked all sources, swapped out HDMI cables, sent sources directly to the TV. All were fine.
Summary: I've had Onkyo before and have always loved them which is why I bought this. It was perfect until just about a week ago when the sound just stops for about 3 to 4 minutes and then comes back on. It does this every 15 minutes. I have filled out 4 email forms to Onkyo, trying get support.
Summary: Get a Yamaha instead. Onkyo life has gone down the drain.
Pros: Lots of Flexibility
Cons: These units are notorious for the HDMI Board failing in 24 to 30 months, making the unit totally unusable. Pay a little more and get a Yamaha. Yamaha A820 is a much more reliable unit. Onkyo quality has gone down the drain.
Summary: Take the time to call onkyo's customer support before you purchase. See how well they take care of there customers after The Point of Sale. Each time I have called it was over an hour wait. (I have called 6 times total) 3 times for my unit. 2 times for friends unit and 1 time for are churches unit.
Pros: It works great till it fails. Typically the hdmi board stops working within the first year of use.
Cons: Onkyo used to be my go to brand. In the last 10 years there product quality has gone down to the point that I would never purchase another onkyo product again. Please do some research before you buy.