Summary: Just joining the crowd. I bought this receiver in January of 2012 to replace a TX-NR500 which lost it's back speaker capability, no big deal since that receiver didn't have HDMI capability. The sound quality was very good with the Bose speakers I own.
Summary: I purchased one of these in November of 2011. It was priced well with many nice features. I tried to watch a movie recently and got no sound, nothing. I tried all of the other components I had hooked up to it - same thing.
Summary: Clearly this is a known issue at this point. The reviews are full of this same issue, and internet forums as well. I guess we know why it only comes with a two year warranty. I've got an old pioneer stereo receiver that is more than 15 years old and still works like a champ.
Summary: Welcome to the pi**ed-off Onkyo product owner's club. Like many of the reviewers on here, my Onkyo TX-NR509 stopped producing sound. It's been about 2 years and a month since I purchased it from Amazon. I'm extremely disappointed Amazon continues to sell this item.
Summary: Sound went out. Did some internet research. Found this: https://www.youtube.com/all_comments?v=pV_Jbh1ZHVc Based on what I read, I won't try getting it repaired. It will be cheaper to get a new (different brand) receiver.
Summary: I have two Onkyo receivers. One completely died slightly after the two year warranty. I called customer service and they said that for my issue they would authorized an out of warranty repair if I e-mailed email@example.com, which I have done.
Summary: I bought this item because it was a good deal, and had fairly decent reviews. After having it for a few weeks, I noticed that, when switching formats (say a hd program goes to commercial) the device makes a loud clicking noise.