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Onkyo TX-NR509
6.6 out of 10

Onkyo TX-NR509

New at the entry level, the networking ability of the TX-NR509 t Read more

Best Price at Amazon

Reviews and Problems with Onkyo TX-NR509

Showing 1-10 of 202
Overall 10
10

This is what I call good customer service

Amazon Customer "mrleon3", Amazon
2 February 2015
  • Summary: I had this receiver for about 4 years and the other day the sound went out. Not knowing there was a problem with the HDMI board I went to Onkyo's web site to get some information about maybe having it fixed.
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Overall 2
2.0

Junk!

Reader, Amazon
2 August 2014
  • Summary: Purchased in Nov 2011, dead in July 2014. I was hoping for a longer life, to say the least! The sound just quit and many, many others appear to have the same problem. Stay away from Onkyo!
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Overall 2
2.0

Like everyone else, mine just died

IA, Amazon
15 May 2014
  • Summary: Stay away from Onkyo if you don't want a product that will die just after the warrantee expires. Thanks Onkyo.
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Overall 2
2.0

Another Bad Review!!!!!!

BH, Amazon
13 May 2014
  • Summary: Bought this in November 2011 and I have now lost sound. Will never buy Onkyo again -- looking at a Yamaha receiver to replace it. Don't buy!!!!!!!
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Overall 2
2.0

Misery loves company.

Reality, Amazon
24 April 2014
  • Summary: Just joining the crowd. I bought this receiver in January of 2012 to replace a TX-NR500 which lost it's back speaker capability, no big deal since that receiver didn't have HDMI capability. The sound quality was very good with the Bose speakers I own.
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Overall 2
2.0

Two Years Then PFFFFTTT!

William H. Schulze, Amazon
15 March 2014
  • Summary: I purchased one of these in November of 2011. It was priced well with many nice features. I tried to watch a movie recently and got no sound, nothing. I tried all of the other components I had hooked up to it - same thing.
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Overall 4
4.0

Do not buy, after 2 years of only partial play there is a defect and now sound- Out of warranty as well.

Henry A. Tenenbaum "Dr. T", Amazon
12 March 2014
  • Summary: I have used this receiver in my bedroom, and only sparingly. After 26 months there was no sound, and of course out of warranty. There had also been issues logging onto the Internet as well, very unreliable.- I would not buy this unit, as it has been a costly mistake.
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Overall 2
2.0

2 and half years and no audio

John Roark, Amazon
3 February 2014
  • Summary: Clearly this is a known issue at this point. The reviews are full of this same issue, and internet forums as well. I guess we know why it only comes with a two year warranty. I've got an old pioneer stereo receiver that is more than 15 years old and still works like a champ.
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Overall 2
2.0

Buyer beware

hambone, Amazon
23 January 2014
  • Summary: Welcome to the pi**ed-off Onkyo product owner's club. Like many of the reviewers on here, my Onkyo TX-NR509 stopped producing sound. It's been about 2 years and a month since I purchased it from Amazon. I'm extremely disappointed Amazon continues to sell this item.
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Overall 2
2.0

DEAD, 2 weeks after warranty expired.

R. cazi "cg guru", Amazon
20 December 2013
  • Summary: Sound went out. Did some internet research. Found this: https://www.youtube.com/all_comments?v=pV_Jbh1ZHVc Based on what I read, I won't try getting it repaired. It will be cheaper to get a new (different brand) receiver.
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