Summary: HDMI board failure at 12 mos! Part is no longer available. Very disappointed as was very expensive receiver. Will not buy Onkyo again (but repair guy told me "they all suck these days - don't spend much on replacement").
Summary: stay away from onkyo product and bad customer support.my onkyo tx-nr5009 lasted only 21 months.no sound,hdmi board problem just like all the latest onkyo receiver.i will never buy an onkyo product again.
Summary: Do not purchase Onkyo, the TX-NR Line has processor board issues. My unit was down for six weeks while parts were on back order, I just got it back and it still does not work. It will be gone for six more weeks easy. I would have only given it a half star but they don't offer that rating. If I can dump this unit and maybe look at emotiva no more name brand crap.
Summary: I love the quality sound the unit puts out and the very good auto-calibration software. I also enjoyed that I could connect to Pandora and other music services from the receiver. I was bummed out that it didn't include WiFi connectivity or streaming video at this price point. The unit is very large and heavy (60 lbs). So it will need a large and strong shelf for good airflow and support. The bummer came when the HDMI board died in less than 1 year of ownership.
Summary: I bought the TX-NR5009 in February 2013. In May 2013 the accessories using a HDMI output were not recognized by the receiver. Error message shown on TV was "Input not recognized. Check for correct input." Non-HDMI accessories -- turntable and tape deck worked fine. A receiver reset and firmware upgrade made no difference.
Summary: This 5009 was my third Onyko receiver over the last 10 years and it will definitely be the last. There is a systemic problem running (from my experience) over the entire A/V Receiver line. And the problem has been present for a number of years. I have had to replaced the HDMI video board in THREE of my receivers over the last year and a half! No small feat because the closest authorized Onyko service center is an hour and half drive away in Tampa!
researched a lot but went with the onkyo nr5009. read review for why...
E. Tucker, Amazon
5 March 2013
Summary: After lots of searching and reviewing I found this Onkyo 5009 and it has replaced my old Denon A11SR. The closest Denon competitor that was seriously considered was the AVR4311 here. http://www.amazon.com/gp/product/B0042KVX2S/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B0042KVX2S&linkCode=as2&tag=stupisms-20 I was thinking about a 3009 but i think my brain wouldn't accept that knowing that there is a bigger brother out there...
Summary: This is such a great price for this receiver its a steal! There is really no reason to buy the 1 year newer 5010 model for 2999.99 because there is such a mnute difference. Really the 5009 is better because it has more older connections like s video and component vidio. The 5010 does have the new Onkyo Instapreview that is like advanced pip. But not a big deal. And MHL support.
Summary: The unit arrived on time and was safely packaged. The setup was fast and to the point. The sound was complete and full of bass. The questions I had were promptly addressed by a phone call to Onkyo tech depart. Overall I am extremely pleased with the product, the delivery process,and the handling from Amazon and Onecall.