Summary: Great receiver, horrible design. I bought the 5007 in May of 2010. The HDMI board failed in 2011, but it was covered under warranty. It only cost me the gas to drive to Huntington Beach and back two times. Not terribly far from San Diego. It has just failed again May 2015.
Summary: Make sure you OPEN THIS AND RUN IT for a couple WEEKS straight as SOON as you get it. That way you can RMA it if needed. We were moving and didn't get it unpacked for 2 months (sat in my front room in the orig box) and now I can't RMA it.
Pros: NewEgg FAST Shipping and standing behind me.
Cons: The unit. It just shuts off...all by itself. Went thru several tech support people...finally...Onkyo decided the unit is BAD. Really??? The best unit out there (supposedly) and it just shuts off...even with NOTHING plugged into it. I used to like Onkyo...not so much anymore.
Summary: original unit failed within 15 months. had to re-package and pay ($$$) to send 65lbs of electronic junk to repair facility in Denver, co. while they replaced unit under warranty, second receiver failed less than 12 months later and subsequent warranty request denied.
Summary: Like so many other reviews I now have the same sound issue. I just spoke to the repair shop and the cost is going to be over $600.00. I sure wish these reviews were around early in the game but that is a chance you take when you by early.
Avoid this unit. Probably a good idea to avoid Onkyo entirely.
1 April 2010
Summary: Ordered from another site several years ago. As others have stated and numerous home theatre related web forums will tell you this and apparently many Onkyo Receivers have a design flaw. I own 3 Onkyo units of differing models. 2 of the 3 have failed.
Summary: This receiver is now in my closet and I'm looking to sell it at a discount due to the issue. Onkyo customer service is horrible. They tap danced around the known HDMI board issue and basically made me realize why I should have never left Yamaha to begin with.
Summary: What a great unit and a POS. Had the HDMI board replaced under warranty and it lasted 2 months. Now I am on my own. Buyer beware of Onkyo and its customer service. I have bought $15000+ in Integra/Onkyo equipment. All of it only lasting a year. They just burn up with heat problems.
Would have been a five star if it hadn't died twice.
J. Hall, Amazon
1 April 2010
Summary: It was a fantastic, I mean really fantastic AV receiver. That is until the HDMI board died. Turned out to be a design flaw. Onkyo agreed to fix it, even though it was beyond warranty. They get our respect for that. However, it has died again. Not sure what to do this time.