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Onkyo-tx-nr5007.28980364
6.0 out of 10

Onkyo TX-NR5007

As Onkyo’s flagship model for the network generation, the TX-NR5 Read more

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Reviews and Problems with Onkyo TX-NR5007

Showing 1-10 of 50
Overall 2
2.0

Unit rendered useless AGAIN!

Tommy "TCB", Amazon
14 July 2014
  • Summary: Three units replaced until warrantee expires and now HDMI board failure. No sound out of "any" port (HDMI, RCA, Digital Light/Coax). Unit rendered useless AGAIN!!!
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Overall 2
2.0

HDMI Board failure- No sound

David A. Cross, Amazon
16 January 2014
  • Summary: This receiver is now in my closet and I'm looking to sell it at a discount due to the issue. Onkyo customer service is horrible. They tap danced around the known HDMI board issue and basically made me realize why I should have never left Yamaha to begin with. Receiver sounds great when it works, but to spend this much money and be forced to send e-mail and get responses 3 weeks late asking for the same continual info even after it's been sent it enough for me.
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Overall 4
4.0

Great Product while it Lasts

Michael Chelf, Amazon
8 January 2014
  • Summary: I loved my Onkyo receiver when I first bought it and for it's first couple years of function. However Onkyo does have issues with the HDMI board. Mine went out and I was unable to use the HDMI Main out or feed any HDMI inputs into the receiver to feed back to my TV. My components work, as do the optical audio, however a majority of my components require HDMI.
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Overall 2
2.0

Avoid this unit. Probably a good idea to avoid Onkyo entirely.

FPSteve, Amazon
30 November 2013
  • Summary: Ordered from another site several years ago. As others have stated and numerous home theatre related web forums will tell you this and apparently many Onkyo Receivers have a design flaw. I own 3 Onkyo units of differing models. 2 of the 3 have failed. All were in well ventilated locations and the NR5007 was in a climate controlled AV Closet. The HDMI board is located where it will heat up and eventually fail.
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Overall 2
2.0

STAY AWAY FROM ONKYO

Carla J. Donahue, Amazon
5 November 2013
  • Summary: original unit failed within 15 months. had to re-package and pay ($$$) to send 65lbs of electronic junk to repair facility in Denver, co. while they replaced unit under warranty, second receiver failed less than 12 months later and subsequent warranty request denied. repair station said this receiver was problematic from the start. $2000 down the tubes...never again Onkyo...customer service essentially told me to piss off. well, two can play at this game..
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Overall 2
2.0

This is painful

The Woodlands, Amazon
8 August 2013
  • Summary: Like so many other reviews I now have the same sound issue. I just spoke to the repair shop and the cost is going to be over $600.00. I sure wish these reviews were around early in the game but that is a chance you take when you by early. Onkyo does not seem interested in doing a recall on the HDMI board that is the issue so many of us are screwed. I will never make the Onkyo mistake again but was an expensive lesson.
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Overall 2
2.0

audio issue

jong lee, Amazon
7 April 2013
  • Summary: It is not recognize my speakers and will not sound at all. Turn it on and off will fix that problem somehow it is getting much harder and harder to get it right. My warranty was expired about 6month ago and it started happen 3month ago. It is not acceptable when it is more than $2000 Just dont buy it.
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Overall 2
2.0

No Sound Problem

OSU2VT, Amazon
28 March 2013
  • Summary: Had the exact same sound failure as others are reporting. Unit was purchased Nov 2010 and was a great unit until a few weeks ago. Like others, sound stopped working, but would come back after a hard power down and restart. After doing that 2-3 times, all sound died. Video still works fine. Based on learnings from some web research I'm going to bypass HDMI and see if sound works via optical or simple RCA.
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Overall 2
2.0

No sound after 2 years

mooshoo27, Amazon
11 March 2013
  • Summary: I purchased this item in May 2011. A couple months ago, it started to power up with no sound. I would turn it off and then on a couple of times and the sound would click back on. Now 2 months later, this no longer works. It appears that I am not alone in experiencing this problem. I am extremely disappointed, as I was expecting this expensive receiver to last longer than a couple of years.
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Overall 2
2.0

Dead Sound Board

M. Jackson, Amazon
12 February 2013
  • Summary: Purchased this receiver about a year ago. Today, I experienced the same dead sound board as a lot of other Onkyo customers. I really liked the unit until it died. Was hoping that I wasn't going to experience the same failure as others. Well....Hope in one hand and poop in the other....The other filled up first. Do not buy this product. It will die on you.
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