Mass Death of HDMI Daughter/Control Boards in Onkyo Receivers
Adam Stamos, Amazon
11 July 2014
Summary: I own two Onkyo receivers, a TX-SR706, I bought in 2007 which I now use in my office to drive my older 5.1 system and a TX-NR1008 that I bought in February of 2011 which I have in my living room driving my home theater. I really like Onkyo's interface, their room correction is top notch on their mid to high end units and the bang for your buck they offer is pretty freakin' high.
Summary: I bought my 1008 in march of 2011. once it was al set up it worked fantastic and i couldn't have been happier. i was using a: 1)Direc tv hd dvr receiver 2) PS3 3)Mac Mini Computer and was controlling 3 fully independent zones. zone 1-5.1 surround sound zone 2-2 speaker mono (formal living room) zone 3-2 speaker mono (patio) like i said, everything was great until late july 2011 when the system would no shut off certain zones and finally wouldn't power up at all.
Summary: I've owned this reciever for almost a year now, and except for the remote problem this receiver has been great. Onkyo service has been great and the repair was quick. This receiver has enough power for anyone's needs, and being able to play mucis through media player is a nice feature!
Summary: I purchased the TX-NR1008 Onkyo receiver about seven months ago on Amazon. After two months the receiver started turning on and off continuously, so the warranty covered getting it fixed (which was a huge hassle and took a month). Now, four months later, it's back in the shop again for a similar issue. The remote control has too many buttons and is not intuitive. Overall, a very disappointing receiver.
Summary: Loved it until the problems started. Like many others I have a unit that cycles thruogh all audio setups, the remote doesn't work, I have to unplug it to turn it off. Look up the av forum to see this is a recurring problem through many of Onkyo's models. UPDATE I must say I am impressed by how the company handled it. They recognized the issue, addressed it and repaired it and extended the warranty. Other than that issue I have been happy with it.
Summary: I purchased an Onkyo receiver in April, 2011. I also purchased an extended warranty and now in August I needed warranty repair service. Onkyo did refer me to a service dealer, but I need to get in contact with High Quality Electronics in order to have verification of warranty. The phone number they provide is bogus and I cannot find any real way of contacting them for service. They do not return email notes so I have no other option than to file a complaint with the BBB.
Summary: The product works great - for about 6 months. Then expect to be without the unit for 6-8 weeks (possibly more) for the "no-service" center to diagnos and repair problem, only to wait for the possibility of it to break again, only this time out of warranty. I have the TX-NR1008 with 2 HDMI outputs - one to the projector in the main viewing area and another to a TV across the room. Suddenly the HDMI Main quit working.
Summary: January 2011 we purchased the NR1008 after reading many reviews. Unfortunately, the other one star review is correct. The unit froze and will not turn off. I contacted Onkyo and they stated that they were "aware of this issue" and that we have to wait for a shipping label (mailed from NJ) in order to return the defective model to Syracuse NY . We are in Manhattan & I asked why there was not a service center closer.