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Onkyo HT-RC360
6.5 out of 10

Onkyo HT-RC360

Onkyo has forged an iron-clad reputation for making high-quality Read more

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Reviews and Problems with Onkyo HT-RC360

Showing 1-10 of 51
Overall 4
4.0

ONKYO dies right on time.....3 1/2 years

madtownrydr, Amazon
3 July 2015
  • Summary: Well, looks like my HT-RC360 died right on schedule at 3 1/2 years. It stays on for a few minutes then static in the speakers and shuts off. There was a recall on these but mine was just outside the date even though the symptoms are the same as the recalled untis. It was a great receiver up to now.
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Overall 2
2.0

Should last longer than 2 years...

L. LINDBERRY "L. Lindberry III", Amazon
13 April 2015
  • Summary: After 2 years of stellar sound and trouble free performance, I heard three loud pops through my speakers and quickly shut off the receiver. From that moment on, the receiver refused to lock on to any HDMI source during the first attempt and was completely dead within a day.
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Overall 2
2.0

Another customer burned by Onkyo

D. Dosberg, Amazon
9 January 2015
  • Summary: I've had nothing but problems with this unit. A few months ago the audio stopped working. Onkyo acknowledged a known chip issue and offered a "Special Service Program". I sent the unit to be repaired. It came back and three months later video stopped working.
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Overall 6
6.0

Onkyo Recall for Loss of Audio/Network Connection

J.H., Amazon
10 December 2014
  • Summary: For all that are having issues with this unit. I purchased this in 2011 and it has been fine up until now. I'm getting loss of audio and my speakers are crackling. After doing some research, Onkyo has issued a recall for this problem.
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Overall 2
2.0

I was pleased overall when I got it

E. Schneider "RR", Amazon
4 November 2014
  • Summary: Yes, I was pleased overall when I got it. I set it up easily enough and have a nice set of Energy speakers. Occasionally the video would go out and I'd have to unplug it for a while then it would come back. Customer service wasn't all that helpful.
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Overall 2
2.0

Device worked great for about 18 months and I loved it

Ean1879, Amazon
18 July 2014
  • Summary: Device worked great for about 18 months and I loved it. Then all of a sudden, the receiver would not pass video from my Comcast DVR to my TV. Not a big deal as I routed the video straight from my DVR to my TV.
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Overall 6
6.0

yikes, add me to the giant pile of folks that lost all audio at about the two year mark.

kyle saunders, Amazon
16 March 2014
  • Summary: i'll be contacting onkyo to beg for mercy. sounds like they're helping some folks out. so disappointing/surprised. and yes, i've tried unplugging, cycling power etc. numerous times. i'll update when i hear back from onkyo. update: so, crazy number of people seeing failures at the 2 year mark.
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Overall 2
2.0

Broken after two years of use

The Snob, Amazon
13 March 2014
  • Summary: I bought this receiver at the end of Feb. 2012, and now in March 2014, it is dead. I have been having problems with the sound for the past month or two, with the sound shutting itself completely off several times in the last two days, even though the other components were still working.
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Overall 2
2.0

Unreliable piece of crap

Arkadios K, Amazon
2 March 2014
  • Summary: Have had three HDMI boards burn out on this thing, each time taking 1+ months to repair, while you wait without a receiver for your speakers. Repair shop said Onkyo makes them send back damaged HDMI boards, and the replacement boards they receive are refurbished boards often in worse condition than...
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Overall 2
2.0

AUDIO DIED 2 YEARS LATER!!!!

Joseph E Sutton, Amazon
27 February 2014
  • Summary: DON'T EVER BUY ONKYO, EVER! It was working great until it died like everyone else, 2 YEARS LATER!!!! I'm never going to spend money Onkyo POS ever again.
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