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Onkyo HT-RC360
6.5 out of 10

Onkyo HT-RC360

Onkyo has forged an iron-clad reputation for making high-quality Read more

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Reviews and Problems with Onkyo HT-RC360

Showing 1-10 of 87
Overall 10

Onkyo has a special extended warranty repair for these units ...

Spooge Master, Amazon
28 October 2015
  • Summary: Onkyo has a special extended warranty repair for these units that have lost all sound. Go to https://repair.onkyousa.com/na/003_2012.php?country=USA and they will send you a box and a pre-paid shipping label. The repair is free.
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Overall 8

Issues? Check Onkyo's website for a warranty extensions!!!

S. Speer, Amazon
27 August 2015
  • Summary: Just a quick heads up to anyone who owns this receiver and is having problems with it. Onkyo has extended the warranty on this (and I believe the 370) until 2018. This covers issues with networking and sound dropping out. Search the net for specifics. I just had mine serviced and it's back to good.
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Overall 4

ONKYO dies right on time.....3 1/2 years

madtownrydr, Amazon
3 July 2015
  • Summary: Well, looks like my HT-RC360 died right on schedule at 3 1/2 years. It stays on for a few minutes then static in the speakers and shuts off. There was a recall on these but mine was just outside the date even though the symptoms are the same as the recalled untis. It was a great receiver up to now.
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Overall 2

Should last longer than 2 years...

13 April 2015
  • Summary: After 2 years of stellar sound and trouble free performance, I heard three loud pops through my speakers and quickly shut off the receiver. From that moment on, the receiver refused to lock on to any HDMI source during the first attempt and was completely dead within a day.
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Overall 2

This is a temporary receiver

beccijohnson, Amazon
18 January 2015
  • Summary: Looks like I'm another war casualty to the sound. RIP 12-2011--1-2015. Slow to engage inputs initially. Then resulting in turning receiver on and off to get sound working to not engaging POOF gone. This complaint is all over internet and even their own forum.
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Overall 2

Another customer burned by Onkyo

D. Dosberg, Amazon
9 January 2015
  • Summary: I've had nothing but problems with this unit. A few months ago the audio stopped working. Onkyo acknowledged a known chip issue and offered a "Special Service Program". I sent the unit to be repaired. It came back and three months later video stopped working.
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Overall 6

Onkyo Recall for Loss of Audio/Network Connection

J.H., Amazon
10 December 2014
  • Summary: For all that are having issues with this unit. I purchased this in 2011 and it has been fine up until now. I'm getting loss of audio and my speakers are crackling. After doing some research, Onkyo has issued a recall for this problem.
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Overall 2

It's a nice receiver but 2 sound failures in 3 1/4 years

Deborah W., Amazon
28 November 2014
  • Summary: I bought the HT-RC360 7.2 A/V receiver in late August, 2011. In July, 2013 the audio stopped working. If you look at the reviews of this receiver you will find that there are quite a few complaints about the sound failing after ~ 2 years. Mine was no different.
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Overall 2

I was pleased overall when I got it

E. Schneider, Amazon
4 November 2014
  • Summary: Yes, I was pleased overall when I got it. I set it up easily enough and have a nice set of Energy speakers. Occasionally the video would go out and I'd have to unplug it for a while then it would come back. Customer service wasn't all that helpful.
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Overall 2

DTS chip on the HDMI Board crap

J. Serra, Amazon
12 October 2014
  • Summary: Piece of trash. Just like everyone else the SOUND STOPPED WORKING 3 years and 4 months in. The problem was the DTS chip on the HDMI board. What ever type of soldering they use for that chip is terrible.
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