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Question: no audio coming from harman kardon avr 247

no audio coming from harman kardon avr 247

i have the avr 247 receiver. its not under warranty. there is no audio coming out of the receiver. there is "white noise" coming out of the speakers when i raise the volume. not loud but barely audible. is there a chip/transistor that would go out to cause this to happen?

please help. i bought it for about 200 usd and its a piece of metal and plastic if i cant figure this out. thank you.
Antonio