Summary: Hi, I had this receiver (Denon AVR-2809CI) for 2 weeks before I returned it. The sound is great and the remote is awesome. The video passed through perfectly fine as well. There was a problem though. It took a week researching on what could be the problem and it looks like others are having this problem as well. If you have a Sony flat panel LCD that starts with the letters KDL (ex. KDL-52XBR4, KDL-Z4100, KDL-W3000) then you will have picture and sound dropouts.