Summary: Every now and then the picture and sound just go off, for about a second. Its been going on ever since I got this product. I have called customer service several times. I would give some of their customer service agents a 0 star and some 2 star and one a 3 star. Issue has not really been resolved.
Summary: I ordered this receiver in the first week of January. It did not work and after talking to tech support, they advise that it be returned. The supplier, Electronics Expo, received the receiver back on 1/29/10.
Summary: In short, I have had THE MOST negative experience of my life with both DENON customer service representative D&M HOLDINGS, as well as my brand new AVR-1909. After purchasing my unit in Sacramento (no local DENON dealers), more than 5 hours away from my home I hooked everything up and everything...
Summary: Besitze dieses Gerät etwas mehr als ein Jahr. Nach dreimaliger Reparatur und mehreren Telefonaten mit Denontechnikern war es zusammen gerechnet ca. 3 Monate irgendwo unterwegs. Und wofür ? Für nix!